Cricket Wireless Authorized Retailer
| Category: | Cell Phone Store |
| Address: | 700 S Main St #119, Lapeer, MI 48446, USA |
| Phone: | +1 810-969-4282 |
| Site: | cricketwireless.com |
| Rating: | 4.9 |
| Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–7PM 12–5PM |
Location
Photos 21
Reviews 56
KR
Kristin Riedel
UPDATE: Allen called on 5/19 and offered to refund me the price of the hotspot device. I wouldve given the store a better rating if I had a better experience returning the device. ORIGINAL REVIEW: Weve been happy with the customer service in this store until we learned that our mobile hotspot service was suspended. Come to find out the stores are not authorized to sell mobile hotspot devices. If you would like to be ripped off by the workers in Lapeer by all means purchase something from them. Not only would they not give me a refund for the device Cricket would not reimburse me the $30 that was charged to my account for 5 days of service. I will gladly change my review of this store when they give me a full refund for my hotspot device. Until then I will report them to the BBB.
JE
Jennifer Brown
Gary and Allen are amazing! They helped me find the phone that had what I wanted within my budget. I just got a new smartphone with an otter box and a screen protector for $120 and switched from Verizon. I was paying $75/mo for 1 GB at Verizon. I now will pay $45/mo for 5 GB with Cricket!
HA
Hassin Albadry
I recently switched from t-mobile to cricket and Im suprised cuz its faster, more reliable , and cheaper than any other carrier; besides , the crew there are very nice and they will do their best to get you the cheapest plans for the best service ..
TA
Taylor Spicer
If you want great service and friendly people, come to Cricket Wireless in Lapeer. They set me up with a brand new phone and got me started on my plan in half an hour. Great experience. Already recommending Cricket to my friends and family.
AN
Anmar hennes
I recently switched my family from Verizon and I saved over $150 a month.. We all love it already, great coverage. I highly recommend Cricket In Lapeer if you ever think about Cricket, they know what they are doing.
NA
Nathan Hindo
I didnt know what I was getting into but the young gentleman in there helped me understand what they offer and helped me save $45 a month and gain triple my internet. his name is Allen Id recommend him.
KR
Kris Chevalier
Love Cricket!! Great customer service, had problems with getting phone service with my other provider and Cricket came through for me with a awesome phone and cheaper plan with more data...
AU
Austin Miller
Wonderful service and great employees. I switched from Verizon to this and I havent had one single issue. The employees are very friendly and extremely knowledgeable and Im so much happier
CR
Crystal Elliott
Very nice experience , Allen was great dealing with everything, even my dad, I will be recommending Cricket ,Lapeer to all my friend
DA
Danny Mansour
Excellent costumer service very friendly and knowledgable group. Ask for Allen he will take care of you. Best Cricket location!
AP
april klingler
This location is very patient and willing to go above and beyond to make you happy as far as sales go. I have had no problems.
AL
Alyssa Crosby
They are very nice and courteous!!!! They helped with everything that I needed and made sure that we were taken care of!! :)
MI
Mitchell Atisha
The guy in there named Allen helped me with my new phone. Great speedy service and a very nice fella who knows technology.
RO
Rob Ledbetter
Phone service is good but the people will lie to you to make a sale then try to say they didnt explain it like that
DA
Daniel Nolan
Allen is incredibly helpful. I always know Im going to get taken care of when I walk into Cricket. #LoveCricket
AM
Amanda Duffano
Great customer service, very kind and helpful. Im vision impaired and they help me set up my phone all the time.
AI
Aimee Welch
Because I always get great service and the people in the store are always very knowledgable about the products.
TI
Tiffany P
Excellent service!! Employees were very eager to answer any questions and they had all of our items IN STOCK!!!
NI
Nicki Kray
Time for an upgrade and I couldnt be happier! Always pleased with my service and product. Thank you Cricket!
PA
Paul Howe
Alan is always very helpful. He is knowledgeable about the information and is always accommodating.
EL
Elizabeth Weaver
Great customer service took care of everything when I switched from Sprint to them Gary was awesome
NI
Nicole Wilsie
Love cricket never had any issues . great customer service willing to work with you as well.
SA
salwan taila
Great customer service, these guys know what theyre doing and theyll take care of you.
SE
Sean Pung
Great experience all items were in stock got setup and out the door in about an hour!
ST
Staci Combs
Love this company. They are kind and friendly they are there to help with every issue
CA
Cassie Moorhouse
Greatest experience Ive ever had at a phone store will definitely be referring people
AP
April-Rose Flynn
Great experience plus they offer Unlimited Talk & Text when in Mexico or Canada!!!
MI
Michael Delling
Best service available, Matthew and Allen are very knowledgeable and great help.
DE
Devon Smith
Thanks to everyone at the cricket store who helped save me tons of money today!
SH
Shauna Brown
Fantastic customer service! Very knowledgeable staff. Highly recommend!!
KE
Kelly V
Wonderful, wonderful experience!! I love this store and their workers.
WA
walt williams
The best customer service I have had in a long long time... thank you.
AW
Aws Khamis
Very helpful and kind crew, as well as saving is their #1 concern.
SA
Samantha Fox
What a great place to buy a new phone! Great customer service!
DA
Dairek Yaldoo
Very friendly ,Good staff and awesome prices and services ..
CH
cheryl brown
Saving half from previous provider. Totally happy so far.
KE
Kelly Zuehlk
Great customer service, staff very helpful and friendly
MA
Marlena Kakoz
Great customer service, very friendly environment. :)
AN
Andrea Szklarski
The BEST customer service experience from Garry!
SA
salam jabro
Best customer service experience. Very impressed
ME
melissa olson
Ask for allen. He def has his poop in a group.
MA
Marilyn Griswold
Great customer service. Knowledgeable employees
BL
Blake Guldi
Really nice people! Glad I came to cricket.
JO
JONI Brooks
Great experience. Gary hooked us up:)
SI
Sinan Yaldo
Great customer service ask for Allen
M
M LGxSNYPS
Great service.got hooked up fast.
HA
Hadeer Khemmoro
Love This Store and the Staff...
CO
Codesoft
Greg was an excellent salesman.
HE
Heather Carter
Very good extremely helpful
BU
Buffy Hurd
It was very good service
RE
Reed Brown
Great customer Service
HE
Heather Waite
He was very helpful
KR
Kristy Bissett
great service!!!!
MI
mike horne
Great service
JO
John Kircus
Amazing!!!
LG
lgrosskopf
Good job
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