Category: | Grocery Store |
Address: | 108 W Highland Rd, Howell, MI 48843, USA |
Phone: | +1 517-552-0126 |
Site: | kroger.com |
Rating: | 4.3 |
Working: | 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM |
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Darrion Ferguson
Nice newer looking Kroger. I was passing through and decided to stop for a snack. It was busy, but there was a self checkout lane open so I helped myself. The register was having issues with my card, so I went to money center/customer service to see if they could help. The woman must have been having a bad day, understandable, but please dont tell me that "its not your problem", then see that I get slightly upset, and then you say, "but Ill get the girl who is supposed to be there". I understand, stuff happens, just be friendly and move on, its a job. Im active duty in customer service as well. Good luck with whatever you were going through though!
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Dwayne Deziel
Even after a small renovation the stores aisles are far too narrow. Wide enough for 2 carts and no room for error. Have a kid? Have a kid that wants to ride in one of the giant race car looking carts? Dont even think about it. The carts take up an entire aisle and turn like a semi truck. The entire store seems outdated as well. While the place is halfway decent for a quick run to pick up a gallon of milk its a little higher priced than the other grocery chains in the area, but I suspect this is to offset the gas station and gas station discounts. Overall its not the best place for an all out grocery trip but better suited for a quick pick up.
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Jacqueline Kenyon
Rude customer service in Deli and Management. The lady with long black hair at night for customer service and Pixie or Trixie in Deli are rude, obnoxious people. Cannot wait till I move back down to Brighton so I can start using their store again or Hartlands. Been a Kroger supporter and shopper my whole life.....but this stores service sucks. Some people are not made for certain jobs; however, if you choose to work in customer service dont take it out on customers cause you made that choice in your life and now your unhappy with your decision. Especially to customers.... the people who ensure you keep your position.
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Vince Smigelski
Very nice inside, good organization. Decent organic options. Only thing holding this location back from a 5 star honestly is the rudeness of the register employees. There are a few friendly faces but the majority will just give you a cold stare as you say "have a nice day" and even today a girl at the far left check out rolled her eyes and gave me a "death stare" when I said to "have a great day". I know not everyone is a people person but perhaps those people should do stocking or something else in order to keep from misleading customers from using this Kroger establishment.
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Jim Smith
I would normally give Kroger 5 stars because I like their meat products but this is the second time I had to take something back because it smelled rancid and bad enough I could smell it from the passengers seat in my car. I know this happens and is not by design. But I must say what was most disturbing was the attitude of Carol at returns. I didnt realize it was such a hassle to get paid to do your job without making someone feel guilty about bringing back rotting meat.
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Rachael Dengel
Best service, fresh produce, wide selection with reasonable prices. I frequent this location at least once a week and Ive never had a poor experience. Very rarely is a product out of stock or unavailable, but management and staff go above and beyond to help find good alternatives or try to have it added as a carried item. I cannot say enough kind and positive things. If only every other big chain store could be half as good as Kroger.
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Kerry Lee
Terrible product placement and sale tags. More than once Ive been fooled by their tag that says an item is on sale only to find out they put similar named items in the same spot as the sale items that arent for sale. Then I look like an idiot when I go to the counter and ask about it. Plus the parking is terrible. Ill take the extra few minutes and go to Meijer from now on.
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Pia Lombardi
AWESOME selection !!! FRESH PRODUCE!! FRESH flowers!! However..very RUDE employees and constant weird vibe in the store..like no music or very slight music. Does not offer a friendly atmosphere. .or pick up service like Walmart or other grocery chain. I guess for me its worth being there as little as possible.
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Benjamin Woodcock
Decent selections of food and everyday items. Gas station usually has lower prices than area stations, and the cents off based on membership and points can be worth it. Bottle return is sketchy because the bottles you buy AT Kroger are classified as "not acceptable" when you try and return them.
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jessica lynn
The parking lot at this location is horrible! People walking almost get hit by cars backing out of parking spots. Cars almost hit other cars while driving because visibility is so limited. A lot of the time the convenience and low prices are not worth the battlefield of a parking lot.
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Kelly Martinez
I shop here every week. The staff is super nice and friendly. The pharmacy is great too. They make prescriptions so convenient with the drive through. The store is clean. My only complaint is that the meat department often out of things, sometimes advertised sale stuff too.
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Laura Pomeroy
I like the rewards card and saving on gas. the level of product offered is top notch too. Its just always SO CRAZY and I get stressed out shopping there. But its really a great store and I would rather shop there than Wal-mart. Just because Wal-mart is so huge.
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Jenny Jensen
Clean, easily navigable, convenient gas station right next door to use your points on. Wish the points month to month were combinable, I find it so frustrating to have the ability to have $0.50 off/gallon -- but only if I could combine months.
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David Pierce
One of those real big Krogers with tons of selection. Very well kept too. I normally loathe going grocery stores due to the anxiety involved (yes, I know Im a little crazy), but this one just felt... Comfortable.
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First last
After reading the news article about how they kill baby birds...Then defended what they did in front of a child. I highly doubt Ill ever shop here. Walmart is cheaper anyway
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Matt Turco
This Kroger is awesome. If youre looking for seafood at a great price, go here. Store is always clean, and they just updated their beer area. Much bigger selection now.
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Ines Godoy
Porque son muy amables sus productos son muy frescos y buenos
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Tina Pheney
Always a great place to shop. All the employees are helpful and the fruits and veggies are always fresh. Cant find something ask, always helpful employees!
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Jason Biehl
Its smaller than some but the selection is still great and its convenient for us. Fruits and veggies are always fresh, great meats, and above par beer selection
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Pam Gresehover
Every employee from when you come in the store to when youre checking out is friendly and ask "Is there anything I can help you with? " Great customer service!
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kathy solomon
As an employee for 32 years in Nicholasville Ky it Is a great place to work and as a customer i wouldnt shop anywhere else. Thanks Kroger for all you do
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Andrea Ferguson
Love the selection! Great sales, but sign up.for a Kroger rewards card to get sale prices AND rack up fuel points to reduce cost per gallon at the pump!
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Corinne Regets
I love my Kroger store, the people have always been very helpful, its my first choice for groceries, n the gas station is a bonus, really convenient.