The UPS Store

Category:	Shipping and Mailing Service
Address:	18530 Mack Ave, Grosse Pointe, MI 48236, USA
Phone:	+1 313-884-8440
Site:	theupsstorelocal.com
Rating:	3.7
Working:	8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 9AM–5PM Closed

Location

Photos 7

Reviews 9

Gloria Lyons

Saturday @ 330pm... Needed to return ATT equipment. Was told the system was down. However, I asked the clerk if he knew of another location near-by and if I could have their number. He huffed as if I was wasting his time and told me I could just look it up on Google, then sputtered off a number and turned his back on me while eating a tray of food at the register. Poorest customer service ever but if thats the way UPS operates they dont want or need my money. My cell phone battery was super low and I could not get the internet or a clear call. by the time I charged my phone in the car the second location was closing in 10 mins, I would have been able to make it in 15 with a little cooperation from the sales clerk.

Dan Krease

Beware that you may be misled into thinking that it is cheaper to ship from UPS than from the Post Office. On January 23, 2014, Kyle Lewis, a clerk at the Mack Ave. store intentionally led me to believe that an 11.8 oz. package shipped to Dodgeville, WI via UPS would cost the same or perhaps a bit less than shipping by way of USPS. The UPS rate was over $9.00. The USPS rate was $3.60. It appears management at the UPS Store encourages its employees to do what ever it takes to gain a little more market-share. Beware!

Jon Thornton

Went in to return att equipment as directed by att. When I went in I was told system was down and offered a card, I am a busy person and I was given a deadline by att to get this done, what good is a card going to do me? If your system doesnt work you are useless to me. So instead Im driving even further away, wasting even more of my time to get this done.

Ashley Lepczyk

Just dropped in for help returning my Comcast equipment and an Amazon order. Hadnt done either and didnt know what to expect. Mitch was incredibly helpful and so nice. He took care of everything for me, and even had some tips for keeping tabs on the Comcast return to ensure they dont charge me for anything extra. Great experience!

Joshua Fischer

Visited 7/15/17 around 330PM. Not sure the name of the fellow who helped me but dude had some serious beard game going on. I walked in, huge line, I was NOT looking forward to it. I was there for maybe a total of five minutes, I was at the front for about thirty seconds. That is wildly impressive. Thanks UPS!

T Neely

Stop in to location to return Comcast equipment & was told system was down two times now, when talked to Comcast rep.she stated that equipment could have been left their I dont know who to believe now

Mary Burke

I had problems with a package delivery. Kyle bird dogged the issue and together with the manager Sarah they quickly solved the problem. The customer service was top notch.

Quick Teknician

Good place. Quick and easy

Brittni Collins

Very helpful