Unique Bra Boutique

Reviews 5

LO

Lorraine Woodward

I was in the market for some new bras, and since I have a hard-to-find cup size, I thought I was making a good choice. I was sorely disappointed. I was rushed through the experience and did not feel listened to. I was offered a discontinued model that I was told would need to have a few stitches sewn into the straps. I was told, "These were $50, I think", and given the fact that I would have to modify them, I thought that she was telling me that she was offering me a deal. I figured she was saying, "they WERE $50, but..." She asked if I knew someone who has a sewing machine, and I said that I probably do, but because I was thinking that I would be getting a bargain, I figured I could take it to a tailor if I couldnt find a friend to do it for me. She told me that she had four in my size and made it sound like it was going to be a great deal. She then said, "I think were done! Do you want all four of them?" I was never asked about any other styles...I felt so rushed through it. And the "deal" I was given on these bras was not a deal at all. (The same style is available online for $20, and the retail price for this particular brand is about what I paid. Remember, this is a style that is discontinued, and discontinued specifically because the straps dont work correctly. Why would I want to pay what amounts basically to full retail for them?!) I was never offered any other options, never asked what else I might need. My own mistake was that I let her talk me into buying two of them, even though of course they have a "no returns" policy. She also removed the tags from the second one, even though I hadnt tried it on. Everything happened so quickly and I left there feeling like I had no idea what had happened. I do blame myself for not speaking up and telling her that I just wanted one of them (really I didnt want either of them), but thats my own fault. I just cant believe how little effort was made to get a sense of what I needed, or to build an honest rapport and lay the foundation (oops, no pun intended) for me to feel like I could make this my go-to place for future bra purchases. This is kind of disjointed, and maybe Ill edit for clarity later...the whole experience was just so unsettling. The whole store also smelled like cheap old ladys powder--not a pleasant smell at all. And the second bra, the one that I wont use but cant return, smells like eucalyptus oil. I guess I will have to wait to go to New York or Chicago to get help at a true bra boutique, because this was not anything close to what I was hoping for. Really disappointed.

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JA

Jackie Z

I was in this store yesterday and was horrified at my experience. I was in need of advice in buying some bras after having a double mastectomy. I was told by the woman helping me that she has been fitting women for bras for over twenty years. I explained what I needed so she sent me to the fitting room. Instead of measuring me she just gave me s bra to try on. While it fit me I was disappointed when she considered herself done waiting on me. Maybe I was wrong but when your salesperson brags about her expertise one expects to get the full benefit. I expected to be pampered a little, I mean, after all I am a breast cancer survivor. She was more interested in showing my friend merchandise and showing my friend how to properly measure for the correct type of bra. I guess she felt I wasnt worth wasting her time on since I no longer had breasts and she couldnt sell me a $60 bra. I still had questions. While she was doing my paperwork a gentleman from a business across the street came in and the two of them proceeded to have a conversation about this mans previous work experience selling bras. My friend and I were left standing there waiting for them to complete their chat. To make matters worse this woman began talking to this gentleman about our bras sizes. Never in my life have we ever been more disgusted and embarrassed. Maybe she considers it a natural topic of conversation but this was my first experience purchasing intimate apparel since my double mastectomy perhaps she still has both of her breasts and does not empathize with my situation. I paid for my bra and we left. We did express our unhappiness with our shopping experience, no we will not go back and yes the store smells of old lady powder. I would recommend that unless you do not care how you are treated while shopping do not go to this store

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EM

Emily Crance

My first time going in I was told I absolutely needed an appointment to be fitted. I was talked to like I was stupid for not knowing, even though Id never been there. You are not able to browse at all. The owner talked over me the whole time and I didnt feel heard when trying things on. She would take bras right off of me and leave me standing there with nothing on! When I told her I wanted something youthful looking (AKA not a granny bra) she was rude. Once I found a couple I liked I placed an order. It took soooo long for them to come in, I eventually went to another store. I told her I had shopped elsewhere and to cancel my order, she refused and still made me pay for a bra even though I told her I DID not want it. She just talked over me the whole time, and the whole experience was utterly frustrating. Never going back. I love bra boutiques, but not this one.

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LI

Lisse Dolinger

I can now honestly review since I have interacted with them multiple times. The owner is extremely unprofessional, the experience is rushed and not set up well- the store feels dirty. They do not communicate well what is happening, or their systems and procedures. I was laughed at for taking my time trying to decide before I spent $$. I felt rushed, and pushed into buying bras, that do not actually fit me. I was forced to leave a 5 star review to get the discount I deserved from already liking their Facebook page as I was told I would receive. And then that discount was removed when I cancelled the bra I had ordered after realizing the one I wore out of the store didnt fit. I love local businesses, but would not recommend this one until they improve their costumer communicaton and their overall quality of experience.

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CY

cynthia DE meester

EXACTLY WHAT I NEEDED. I needed a professional bra fitter with good options for my mother, who has dementia, and her "girls" were resting on her hips. I was in town for 48 hours and on a tight schedule. I had personal service that was beyond compare. Mom felt comfortable and she was fitted with three different styles that worked great. She wore one home, I washed the other two and hung them to dry in her bathroom. She loves just looking at them. For those who have never been fitted professionally for a bra, this is THE ONLY way to go. I can guarantee you will get quality service here and they wont sell you a bra that doesnt work or feels uncomfortable. I will be back to get myself fitted when I move back to town next month. I have put on Wt and need resizing.

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