Category: | Pet Supply Store |
Address: | 3110 W Silver Lake Rd, Fenton, MI 48430, USA |
Phone: | +1 810-714-4973 |
Site: | petsuppliesplus.com |
Rating: | 3.8 |
Working: | 10AM–5PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–5PM |
KA
Katelyn Maylor
Not sure why they advertise on the outside of the building that they will "meet or beat" advertised prices of other stores.. I was denied this with purchasing a bag of dog food. Two weeks prior to this, they had their 5 off of $30 coupon posted and I left my phone with the coupon in the car. Ive never had any issues with other Pet Supplies just honoring the coupon, especially when THEY have it advertised that theres a coupon. I was hot, pregnant, and miserable on top of it being busy in there... waddling back to get the coupon wasnt my high priority. Just slightly disappointed with the customer service (or lack there of) thats provided by them.
LO
Louann Nagy
I would never ever shop this store again the manager was extremly unprofessional and rude! Very dirty inside the shelves are never stocked well. The poor girl at the register I did feel really bad for her. I think it was her very first day on the register and the behemoth Manager was really nasty to her. It was disgusting to watch. They also had very little inventory. I would never ever buy anything from here
LI
Linda Defoe
It has been a while since we had a puppy around the house and I have to say that the employees at this Pet Supplies Plus store was very informative and helpful. Jeannie, the manager was exceptional. She was so insightful on the types of food, training treats and the best toys for our little Boxer puppy. I will be making this my number one store from now on. Thanks Again!
TR
Tracie Romba
Me and husband spend $$$$ a year in there. For the last 3 years a 59 cents can of food would ring up at $ 11.53. This has happen at least 5 times in 3 years. How many people are they bending over like that? How many people dont check the receipt? They dont care, the Corp office doesnt care and the local store doesnt care will never step foot in there EVER, BUYERS BEWARE
KR
Kristen Snow
Terrible, Terrible customer service......I will never go back again. I would have to write a book here to explain how many customer service fails happened to me when all I wanted was to wash my dog. The person with the best customer service skills was the girl in training. Here I went there to make my life easier and it was a total joke and so very frustrating.
SA
Sarah Roy
This store is absolutely horrible! Went in around 4pm on a Sunday to pick up a goldfish for the kids tank. This store has 6 tanks. 3 or which had dead fish floating around and the other fish were eating them. Horrible selection and what they do have is dead. Go somewhere else. They dont appear to take care of their animals. Useless store.
BA
Bailey Banks
Beyond friendly staff, all are willing to help when asked and seem knowledgeable in their products. If they are unsure, their fast to double check with a manager. Tim, the manager I have dealt with, was extremely helpful and have me the best products for my needs and information.
DA
David Wahl
After going to this store since it opened I will no longer go there. Met owner today and could not help me with small problem. Apparently does not know his customers. Have spent thousands of dollars there since opening.sad
GR
Greg Jones
Nice clean store. Has a large variety of dog and cat foods. They have large assortment of dog toys and supplies. They also have aquarium products and freshwater fish. They dont carry saltwater supply except bags of salt.
TO
Todd Norris
Good selection, but a little hard to get into and out of the parking lot, but they always are happy to see you walk in, and have pretty good selection on all your pet needs.
AD
Adam Glomb
Half the time I go I have very friendly service but the other half the employees are rude and dont seem to want to help. I stopped shopping here because of this
AE
Aeryka Friedhofer
Genie was so rude and hateful. Assuming she is the manager there but have no idea how she is still there or even running a business with that attitude.
TI
Tina Graves
I always go in for dog food for my Cesar and come out with more of everything. Love the Merrick dog food selection for both the wet and dry food.
JO
Joanna Barnes
Kids that work there are usually friendly. Sometimes its a challenge to get crickets, but over all friendly, clean store and employees.
AJ
AJ
Very friendly staff and an excellent selection when it comes to dog or cat supplies. Their fish supplies is lacking, however.
WI
William Johnson
Shop here alot never have a problem, staff is probably overworked and under paid but always helpful and friendly to me.
BA
Barbara Trollman
Clerks are always very helpful and friendly and they carry holistic, more healthy cat food brands.
JE
jeff jensen
Prices are a little high but have everything you will ever need and people are nice
BE
Ben Geiger
Love that they have VIP vets come in to treat dogs and cats for Heartworm and stuff
JA
Jaesin Kilpela
Helpful and friendly staff and lots of options when it comes to foods and supplies.
CA
Cassie Blanchard
The employees here are really helpful and I have never had any problems here.
WA
Walter VanTol
Great selection of pet foods. Very friendly, very helpful staff. Just ask!
AR
Ariana Wilde
The employees are really helpful and friendly - my dog loves it here.
JA
Jason Gibbs
Good place to get pet food and supplies and even some small pets
LA
Laura Diem
Store is clean. Prices are good. And everyone is very helpful.
SA
Sarah Martin-Fanone
They offer a wide selection of food and pet supplies.
MA
Marie Hart
Ive always bin very happy with the service here.
JU
Juanita Meade
Love that we can bring our puppy in to shop!!!!
DA
Darin Cates
Our Aussie loves picking his toys and treats!
KA
Katharine Wright
Its a small store with a good selection.
TR
Travis Nelson
Tons of good quality pet food for cheap
ME
Melanie Raeb
Fast friendly knowledgeable employees
AU
Auguest Stone
Over priced totally ridiculous
BR
Britain Butcher
Always very nice and helpful.
PA
Paul Abrahams
Nice shop. Friendly staff.
GE
gerrie Buccellato
Friendly helpful staff
JE
Jerry Durden
Good friendly staff
PA
Paula Stevens
Love their sales.
DI
Dirk Andersen
See Jeff.