Goodwill Dearborn Store
| Category: | Thrift Store |
| Address: | 22451 Michigan Ave, Dearborn, MI 48124, USA |
| Phone: | +1 313-228-5927 |
| Site: | shopgoodwilldetroit.com |
| Rating: | 3.5 |
| Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 12–6PM |
Location
Photos 100
Reviews 57
ST
Stuart B
FALSE ADVERTISING ! They send out emails with the promotions for the month, and also post the monthly promotions calendar in the store. So far, so good. But then the manager feels free to change the terms of those promotions, right up to the day of the sale, so they are never quite the same as advertised. Last week they had a "Carnival of Savings" sale, which included spinning a wheel to get a discount. The email didnt list a time range on that, so I replied and asked specifically if there was a limited time range. They said no. But then I go to the store, and theres no wheel. I left, angry. But then I went back (wasting more gas), to complain, and he said he decided THAT DAY, to restrict the hours of the promotion. When I complained, he brought out the wheel to spin, and I got my discount (which is why I gave 2 stars instead of 1). But then he put the wheel back away, so everyone else who showed up that day expecting a discount, but was not pissed off enough to complain, also left angry ! This is an extremely UNPROFESSIONAL way to do things. The right way is to decide on all the terms of your promotions before you send out emails, then stick with those terms. To do otherwise is both bad customer service and illegal. And this manager didnt seem to understand any of this, even when I explained it to him. To him, changing the terms of the promotion on the day of the promotion is just fine.
MA
Maria Cristina Kent
Im a long time resale shopper. That being said, I know that patience is required as you search for that special something at the right price. The store was clean and neat. Lots of racks separating various length sleeve blouses. My friend and I both found one item each. I probably wouldnt drive here just for resale shopping, but if Im in the area Id stop in again. If you keep in mind the thrill is in the hunt youll have fun, good luck
RE
Reggie Capriati
Store looks nice, Overpriced New Goods, Overpriced Used Electronics & Furniture.. The Lady named Iva was rude & unable to help me when i asked for management, & she said it dont get no higher but Dayvon cut in & did a great recover on helping me. The only thing that was fair was the clothing pricing… i might come back, i just dont want my wife to see that Lady named Iva again. #unnecessarydrama that i dont appreciate.
NO
Norman Allgood
The manager spoke down to us as we brought in our donations. He looked at our older truck and it was as if we were beneath him. He does not realize that we donate significantly each year because we are blessed. We were simply using an older truck to deliver the items. Never judge a book by its cover "James". We took our items to the Salvation Army, where they were pleased to receive them.
AM
Amanda F
Used to be good....however now they are charging above what something goes for brand new in stores such as walmart or big lots. For example the same pyrex plate at big lots is 2 dollars cheaper and a george foreman grill with someone elses old nasty food on it is the same price as a new one at walmart.
MI
Michele Allen
Nice selection of clothing I found a lot of great name brands. Some prices are high here for a thrift store so you have to dig or find the sale color items. I love the 99 cents item of the day that is always fun. Clean store and clean bathroom.
VE
Verda Grenell
We came into the store today looking for a certain thing , the customer service is very nice when we walked in and gave us to the right direction we needed to look and the store very clean and smelled really nice :) keep it up / Great job
JE
Jeanette
I find some good deals sometimes. I kinda feel certain things they price to high so you gotta really pick and choose what you buy. I focus more on unique things, older things but over all its a pretty cool second hand store.
KE
Kelly Dugan
$9.99 for an ink cartridge I can get at Walmart for $8. $70 for a ps2?? Are you kidding me? I can get it at a pawn shop for $25-30! The store was clean and nice but the prices are insane
MY
Mykell Miller
Clean and well organized with consistently good selections. A little expensive for a non-trendy thrift store but its still way cheaper than buying new or from a trendy thrift store.
CO
Corey Selene
Some days they are good little treasures, some days there is nothing. Luck of the draw. Clean store but needs to be updated and needs added ambience. safe area.
MI
Michael Mitchell
A bit too pricey for a thrift store. I found items in the store that sell cheaper brand new. Decent prices on clothes. Way too expensive on other items. Shame.
DA
Dave Roz
Great mix of new and used items and it is for a good cause! So glad to have this in my neighborhood! I visit often as they stock new items daily!
SH
Shannon Sloan
Its Goodwill, so good luck. The organization was pretty decent for resale, but the selection looks like its been sitting there for awhile.
T
T Lewis
I really like this store, I found a great Ikea chair for my office for only $5.00! Clean and staff was very helpful and friendly.
RO
Robbie Hughes
Was hoping to find Detroit tigers apparel but they didnt have any. Very organized and nice just didnt have what I wanted.
SA
Sabra Bushey
This is a fairly well organized and clean Goodwill. If you have time on your hands you can find some awesome stuff here!
ZA
Zainab Ayoub
I cant find anything in look for here, the stuff can be very outdated and overall, the womens stuff is always small.
BR
Brandon Obrien
Cashiers are rude and terribly inefficient. I have never been treated so poorly by any sales associates in my life.
ME
Melissa Johnson
A bit smaller than some of the Goodwills Ive been to, but the selection is good and everything is well organized.
RO
Rocky Sasser
Well organized with attractive displays. Mix of new and lightly used items. Could be larger.
WA
wael elat
Price are wayyyyyyy to high. Some items were even same or higher than the retail store. Wow
ME
Megan Draper
Never a good selection of kids clothes but the employees are nice. Books are hit and miss.
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KE
Kelly Bertera
Pretty pricey for shirts.. they were asking $5.99 on a used tee shirt
TA
Tammy Williams
Really like going here. The people are really nice.
CA
Carolyn Osborne
Very nice organized store with a friendly staff
ME
Meacha Jackson
Select of clothes not much and prices higher
ST
Stacy Krug
Super clean!!! Friendly staff i will b back
AL
Alyssa Zerilli
Very nice people work there. Very helpful
MA
Mary
Most expensive goodwill I have ever been in
KY
Kyra Jackman
The service leaves so much to be desired.
ME
Melvin Gillespie
They didnt have much, very disappointed!
RY
Ryan Barshick
Its a goodwill, nothing more to be said
SA
Sarah Mayne
Such an organized and clean Goodwill!
KI
Kiel Watson
Clean and organized second hand store
RI
Ricardo Latham
A few gently used items available.
TR
Trish Patillo
Good selection reasonable prices
CA
Carrie Latimer
Good place. Very nice employees.
LE
Leigh Anissa Anissa Leigh
Organized store, nice employee
SE
Selwa Abdulqadir
Great service & great finds!
MA
Marketia White
So many good books, clothes
TE
Teresa Hensley
Great finds at good prices.
TY
tyker griff
Nice store nice selection.
TO
tommy warren
Always clean and friendly
IR
Irma Downey
Cashier was a smart ass
DE
debroah debroahhopkins
My favorite addiction
ZA
Zachary Mitchell
Well Organzied store.
RA
Rana Kasim
Items is expenseve.
ZA
Zach F
Typical good will.
DE
Dena Collier
Prices are high
MA
matt cochran
Not that great
ST
stephanie Cicao
Decent sales
TR
Trish Vogt
Great prices
JO
John Taylor
Great deals
TA
Tawnya Slocum
Love it!
VA
Valerie Lewis
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