Green Zone Smoke & Gift Shop

Category:	Cigar Shop
Address:	84 Green St, Worcester, MA 01604, USA
Phone:	+1 508-755-1878
Rating:	4.1
Working:	11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 12–6PM

Location

Photos 30

Reviews 28

John Millbury

I really wanted to like this place. I work close by, and they seemingly have a nice selection of interesting things and good hours. Ive easily spent several hundred dollars here since they opened, and have recommended it to many friends. At this point I have to withdraw any recommendations. Their customer service is just non-existent. On a kit I bought in the past month, half of the pieces have now broken or totally failed. For one, a simple male-to-male glass stem I paid $15-18 for. It broke literally the first time heat came near the bowl, meaning their was a defect in the glass. I came back two days later, without the piece of glass, because it had been used. The guy there, who I have dealt with several times previously, told me that he would replace the defective piece, but I had to bring it back. I brought it back a later that week and his female counterpart was there. She was upset that I brought in a used piece, asked me to put it away, to which I obliged. She said she was not the manager and could not handle returns, and I would have to come back the next day to deal with the guy. I know from previous observation that she is a manager, and my B.S. meter was running high. As it was now my second time back to exchange this defective item, I insisted that she call the guy at the other store. After speaking with the guy she told me that all sales are final, it says so on the receipt, and that they could offer me a 50% discount- their wholesale price. FYI there is absolutely no way their cost is $8 for these. I refused the offer and left frustrated. I came back at just after noon the next day, for the third time, because she had said the guy would be there, and I though maybe there was a misunderstanding that could be addressed. The store wasnt even open! Anyway I am done with them. The $35 cigar torch they sold me is also junk and completely broken and pretty dangerous (the gas does not shutoff). I was also told all sales are final on that. Another piece of glass is forming a crack. Just avoid this place if you can. They sell crap, they do not stand behind it, and they will treat you like crap. In my opinion they have no place retailing in this city.

Luke J

I too was very disappointed with this place. Went several times when they were first opening up, but didnt buy anything at the time. Later I went back, bought a g pen and didnt realize until later that the gentleman that sold it to me gave me the display model that probably a hundred people before had played with or tested. They also sold it at quite a higher premium than you can get on the actual website of the company that makes them. After trying the vaporizer and not being too thrilled I gave this store another shot. Bought some throwing knives for around $35. The knives broke after only a few throws. Overall they were cheap knives that should have been sold for no more than $5. This store sells cheap items at quite a high cost. The only reason Id go there is for their decent selection of glass bowls, which seem to be a little pricy but some are locally made so I dont mind spending a little more. Id skip the storefront and go directly online, but not bad people working there just overpriced items for low quality

Dean Thomas Waugaman Bransfield

DONT BUY PAX from Green Zone... I bought PAX and used it, 4 days later, it died on me. So, they were nice enough to get me replacement FROM their FLOOR MODEL. 10 days later, it died on me AGAIN!!! I dont trust this store for giving me bad PAX. "All Sales Final". So guess what? I had to wait 3 days from PAX Labs to answer my warranty, I have to send it to California and was told I wouldnt have it back until after 10 days. Great, thank you Green Zone for selling me broken PAX, very DISAPPOINTED customer here.... >:-(

Ryan Singley

This place carries kratom, good brand reasonable price, no extracts, but those arent good. If youre desperate for some kratom and dont have time to wait for fedex, go here. My only problem is that the place was packed the last time I went. If was full of the highschool/college age kids who spend 45 minutes browsing the headshop and buy nothing. I only go there when I need something. I go in and find that thing and pay for it.

Jimmy Geikie

Well, I went in for a new battery for my iClear 16. The guy behind the counter was hugely helpful, but that was quickly negated. After paying $20 ($21.94), I aptly screwed the new battery on, and had it die within 7 hours. I will be returning in about 16 hours with the receipt and battery expecting an exchange. I got this thing to save money and quit cigarettes. Not to get ripped off.

Nate Radzicki

Fantastic Staff, Huge selection of water pipes and E-Cig/Eliquid. They have great premium juices (Gemini, The Standard, Hold Fast ETC.) as well as the BEST store brand juice around!!! The store used to be a lot different but ever since they hired new people and upgraded their inventory they are the BEST game in town!

Brian Brunelle

Staff is helpful and knowledgeable, prices are reasonable, and there is a great selection of everything from e-cigs and oil rigs to dabs, pipes, grinders, detoxes and cleanses and everything in-between. Great place for easy gifts!

Michael Downs

Great location. Friendly staff. Modern and clean looking store. They have many different options for many different price levels.

Raw Zoots

Enormous selection of wares and goods related to greenery and tobacconology. Staff is great and its a good size floor.

XTine Gray

Great shop.....always has new stuff, glass from local artists, & a huge vape section. Great customer service as well

LArry Lubin

One of the 1st Customers the Day this store opened...Great Products and Great Customer service

deirdre stultztully

if you are looking for vape liquids you have come to the right place-the staff is the best.,

Adam Intinarelli

Nice pieces from local artists! Worth the extra couple dollars to get a good quality item