Cold Stone Creamery

Category:	Ice Cream Shop
Address:	1000 W Columbus Ave, Springfield, MA 01105, USA
Phone:	+1 413-736-6060
Site:	coldstonecreamery.com
Rating:	4.3
Working:	11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–11PM 11AM–10PM

Location

Photos 100

Reviews 17

Tim Potapov

Great ice cream is not worth LOUSY service. Used to love this place. After coming back there after several years, we were sadly disappointed at how bad the service has gotten. We got in line, wife went to the restroom and came back -- line did not move. I went to the restroom -- nearly no change. The employees were so SLOOOW. After about 30 minutes of being still at the back of the line, we decided to instead of waiting an hour in line, we would drive to Mount Toms Ice Cream place in Easthampton. Talk about GREAT ice cream and GREAT service -- thats Mount Toms. Although there are plenty of customers, they were also plenty of workers to assist the customers. Not wasting our precious time needlessly waiting in Cold Stone

Britt M

When i first started going to Cold Stone when they spread throughout the US, I liked their ice cream. It was high quality and all of the ingredients tasted good, but now its become the fast food of ice cream. Their ice cream is virtually tasteless and sticky like soda pop. It leaves an unpleasant aftertaste in your mouth irregardless of which flavor you choose. Quality is low low low.

Rudy K

Horrible, horrible and horrible. Stay away. I asked for an item that was their Friday special. Only to be charged full price because the server made the mistake. The past experiences were good but this last visit was my last. She had to ask my order about 5 times,she kept forgetting it.

Dennisse Martínez

Buenos sabores y acogedor con sus empleados pero no tienen de coco traigan de ese sabor pero es excelente digo para mi es a sí

gisie75

I love loooove cold stone!! I love the fact that I can add what ever I want to my ice cream. Please what do u have for pistachio ice cream. I dont recall seeing anything with pistachios.

Vernon Brown

Great for dates rewards or just plain self indulgence for good quality decent price ice cream,milkshakes and cakes.

Nairoby Melendez

Love the ice cream, my favorite is the oreo overload also milkshakes are very good only bad about it is the prices

Ace Alban

Employees are slow as all hell and havent any motivation, but at least the ice cream is alright.

David Longsmith

Corporate ice cream....so many options, none of them simple, someone needs more menu control.

A Private User

My only qualm is that its expensive!!! Coldstone has awesome ice cream though

Joel Carrero

LOVE CAKE BATTER IS THE BEST AN GREAT PORTIONS SMALL IS PERFICC<333