Vision Associates

Category:	Eye Care Center
Address:	103 Main St, Marlborough, MA 01752, USA
Phone:	+1 508-481-4900
Site:	visionassociatesonline.com
Rating:	4.4
Working:	8:30AM–8:30PM 8:30AM–8:30PM 8:30AM–5PM 8:30AM–8:30PM 8:30AM–5PM 8:30AM–2PM Closed

Location

Photos 4

Reviews 21

Iqbal Rizvi

Everything is bad except customer service ! Here are the facts only: Eye exam was not done correctly and the prescription was changed after two week while I picked up the glasses. Glasses are still not good, I am using my old one most of the time. I paid full amount $199.00 at the day of exam, but Vision associates billed me for the balance of $89. According to them I only paid $100 in advance. While I showed my credit card statement, they agreed, but their book state total bill was for $189.00. Upon indicating why they charged me $199.00 instead of $199.00 they are now refunding me $10.00 Does this show that their acts are not together from the optometrist to the billing.

A Private User

quality of the service and glasses are not great. dispointed... they smeared the price on a pair of sunglasses i ordered, and then ask for much more price for it. luckily I have done some research on it and pointed out the price all other retailors sells it for. they took longer time to have the glasses done. they told me there was a re-do. finally when i went over to pick up glasses, it looked like worn, and dirty. the worst i found many little dots on the lences. had to ask them to fix it. it seems they are incapable of providing a pair of sunglasses with simply requirment.

Gary Cattarin

I and my family have been patients / customers for many many years and wouldnt consider going elsewhere. Dr. Sleight is terrific, shes never failed to spend the extra time it takes to deal with my difficult presciption and other needs. Their policy is simple: if youre our customer, we take care of you. No gimmicks, no coupons, no chain store games, just solid professional service.

Brandon H

Well for those who gave a bad review, you must of gone to the wrong place. Because Ive lived in town for 33 years, since I was 4. Been going to Vision Associates, admittingly not all the time but for the last 10 years straight. Always great friendly service, even with my picky Ness of finding glasses. Thus why they have a huge customer base. Thanks Associates

Cynthia Flanagan

My first time going to Vision associates was last year. I was very pleased with the three pairs of glasses I got. Mr Bruce was especially accommodating and went above and beyond what I had been used to. I am thrilled to know they do such a great job and are out "to please" I will be going back again to replace lost sunglasses.

Christine Martino Forte

Always helpful, punctual, caring and courteous. Been going here since the 80s with Dr. Grossman and upon his retirement switched to Dr. Barsamian. Rick is a great Optician who is helpful and knows his stuff! Our options are explained well and we feel they are always looking out for what is in our best interest.

Susan Austin

This is the best overall optometry care I have experienced. From the eye appointment to assess vision to the purchase and fitting of my eyeglasses, Vision Associates was thorough, professional, and accurate. I completely agree with the other reviewers who said that this practice puts their customers first!

Brian Plain

My first visit to Vision Associates was excellent! I met Dr Oldham and he was very personable and my eye appointment went much faster than I anticipated. All the receptionist were all very nice and I would recommend Vision Associates to others in the Marlboro area.

Don Green

Been going there for years. Tried to make an appointment for very blurry vision and the women (Simone) first drilled me about my insurance, then couldnt see me for weeks. Worse customer relations in the world! I wouldnt go back there if my life depended on it

A Private User

Great place! They fixed my broken glasses for free. I love my glasses so I was really glad no one tried to get me to buy new ones. Everyone was very nice to me. Im going to go back to get my eyes checked.

A Private User

Terrible customer service! A front desk woman with broken English told me that she has to reschedule my appointment because I was 10 minutes late!!! I decided never come back there again!

Ryan Mish

The Dr. went over everything, one step at a time. He was funny which made the appointment go by quicker. Nobody tried to pressure sell me anything; which I appreciated.

John Agoglia

We were recommended by a friend as my teenage son wanted to move to contacts for hockey. The doctors and staff were so great our whole family now goes there.

JJ/ Kelley

This is a good optometrist center. The doctors are excellent. The eyeglasses store could use a more upscale collection of frames.

danielle leite

I have been a pt here for 24 years! and I would not change it for the world, Dr Barsamian is the best

Kevork Dikramanjian

Very good experience. The crew there is very helpful. Id recommend my friends to go there.

A Private User

Looks like Zhu is incapable of writing a review in proper English! Idiot, place is super

Walter Solfiell

In over 25 years Vision Associates has never let me down, I highly recommend them.

Sarah Jean

I have been going here since for 19 years and will never go to another eye dr.