Forever 21

Category:	Clothing Store
Address:	459 Washington St, Boston, MA 02108, USA
Phone:	+1 617-542-8290
Site:	forever21.com
Rating:	3.3
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–7PM

Location

Photos 31

Reviews 30

Andreea Vasile

The most disrespectful staff! Couple of them cut me off while I was approaching a rack without even apologizing, at the fitting room the girl saw me but she just decided to turn my back and continue putting clothes on the rack for a solid minute when another girl came, and at the register, I went all up and smiling saying hi, the girl didnt even look at me or said a word the entire time - she was too busy talking to another customer who was probably her friend and was being cashed out by the staff member next to her. I almost told her something in the end, that was completely rude, and Im used to a lot of similar situations, but not as bad. Also the selection is really poor and they barely have accessories. Dont recommend this place at all.

Gabrielle Thorp

I like the store and it is located close to where I work so i go there often but the staff is VERY rude. I called a few times to ask a simple question, if there was something in the store and was told that they were to busy to help me and i needed to call back. I have worked in retail stores before and understand it gets busy but it baffles me that there is no one else in the store that can help with such an easy question.

Kristen Byers

New store. Clothing slection is small. Was expecting more from this location. Understaffed during peak times like after work on a weekday. Has a large accessory department.

Beijia Zhang

The clothes are a bit random and skews pretty young and trendy and usually pretty flimsy. For basics, I think you get more bang for your buck at Primark across the street.

Savanah Gonzales

Terrible guest service, very unprofessional staff. No one offered to help, they cursed and gossiped in the corner instead. Will not return to this location.

Jonathan Martian

Awesome clothes, I try not to spend too much money there as they can be quite pricey at times. Great quality clothes, and good selection to choose from.

Niki K

By far the worst store in Boston. Poor and rude customer service. Limited stock and poor layout

Tata Ortiz

I like this brand pretty much. But lately they do the same things. I dont see anything fresh.

Med yahya

I dont like the way that the cashier treat us he didnt say hello and he is not a nice guy

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U-roy Felix Agboli

This is an upscale store to shop for cloths. Beautiful location especially for tourist.

K Keith

Employee s are really rude. What do ypu expect if you open forever 21 in downtown.

Adam Pritchard