AutoZone

Category:	Auto Parts Store
Address:	9050 Liberty Rd, Randallstown, MD 21133, USA
Phone:	+1 410-521-2638
Site:	autozone.com
Rating:	4
Working:	7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 8AM–9PM

Location

Photos 15

Reviews 24

Desiree Maddox

My car was not drivable because my battery had so much coronation.. The bolt that holds it down was so burnt with acid it couldnt come off..Keith had the best customer service EVER.. he did everything.. he finally called a local mechanic friend , who got it off. ... I am so grateful for him and his customer service.. after buying battery I felt obligated to tip him he wouldnt take it... if you ever need help with auto parts go see this Auto zone!! They are absolutely the best I sat there for a hour and all of the staff are professional... who ever is regional manager for this store please let them know how good they are. Desiree Maddox

April Barrett

The staff really take the time to help you with whatever you came in for. They will break it down for you, tell you of any alternatives, and recommend other services you may need based on what you have told them. My favorite person (and many others) is Milton. They go up and beyond in customer service but Milton always takes it one step further. No matter the weather, if you need a battery check or dont know which fuse you need, he is always happily ready to go and personally check it for you. The prices may be a dollar more expensive than Advance Auto but the service is so worth it.

Darrin J

In and out fast, staff is slim at all of these types of places(retail) this is capitalism the world of endless profits! People probably cost pennies by comparison but humans continue to be exploited this way as needs are met by money, money is gained by a j.o.b (just over broke). But with that said the past to days theyve had minimal wait and get me on my way pretty quick of course I went in knowing what I wanted. Dont expect a mechanic or someone with that degree of knowledge (Theyd then charge $75/hr lol).

Christopher Jones

So I called into this story at 9:28PM on Monday May 2nd and asked if I could come into the store to purchase some windshield wipers and have them put on. Because it was raining, the guy that answered the phone stated they do not put on wiper blades in the rain. Autozone is an auto service facility. You all need to provide your employees with ponchos or something to install wiper blades in the rain. I believe that its a pathetic business move for autozone to not install wiper blades in the rain.

Robin Smith

Went to advance auto to check my battery. They said it was fine just needed to be charged but because i didnt buy it there they refused to charge it. Took my brother with me to autozone they checked the same battery and said it was bad thats why it couldnt be charged. Guess who got the sale for a new battery. Autozone got tge sale cause they took the next step to at least try to charge my battery. Customer service at autozone is great they had no problem helping with the car

David Cowley

Not helpful very rude and will not be going back and all I needed is some codes cleared because my cars gas cap got left open and the engine light came on and they told me they work do reckless work and I told them it was ok to do and they told me to go to advanced auto they do reckless work and guess what it got done and I had no problems afterwards I guess when you dont no much about cars you end up at auto zone.

Malik walker

Took my car for a engine diagnosis and found out the problem in seconds and its free of charge and great customer service check out Auto zone and their have a wide variety of car items and products to choose from

Jeremy Bergolios

There are never enough employees on staff at this location. Fair to say half of the employees have some sort of attitude as well. Definitely one of the worse autozones out there.

Shane Foster

Wait times can be long at times but Ive never been steered wrong here. Have had staff help with part installs on two occasions without the sigh Ive gotten from other locations.

Mumy Sango

The staff are very warm, charming and helpful with whatever your needs or questions might be on automobile purchase.

Francisco Gutierrez

when i went there they totally disrespected. since i couldnt pronounce a word, they treated me like trash

Devin Scott

Really bad customer Service. Seems like they all hate their jobs and speaks to their customers like trash

Ryan Mahato

These guys are very helpful, replaced the bulb for me. Thanks guys. Really appreciate it.

Kim D.

In the process of hiring. They were extremely slow. Only one worker and a manager

John Dominguez

I needed parts. I came here. They had parts. I bought the parts.