Sears Optical
| Category: | Eye Care Center |
| Address: | 701 Russell Ave, Gaithersburg, MD 20877, USA |
| Phone: | +1 301-527-6029 |
| Site: | locations.searsoptical.com |
| Rating: | 1.8 |
| Working: | 11AM–7PM 11AM–7PM 11AM–7PM 11AM–7PM 10AM–7PM 10AM–6PM 11AM–5PM |
Location
Photos 1
Reviews 5
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Erick Patterson
Terrible service. i have been waiting on my replacement (insurance) glasses for over three weeks. I purchased two pair of prescription glasses from here (paying much more than i should have-but my thought was Sears being a reputable place) both frames have had the left and right arm fall off. i went to get service one evening before they closed and the lady was very rude, did not want to help because she was closing the store early. went back one week later to see if my glasses had come in and it seems the never placed the order. Stay away! I would rate them with 0 star, but the only way to send this post was to fill in at least one. Stay away!
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KEN HAN
Terrible service. They did not ship the product nor did they order it within the time given, rather they went over the time. They didnt even call to estimate the time or the day, although they said they would. They do not have any empathy to customers and their schedules. I would rate this 0 stars out of the five, but sadly its required to give them at least a 1.
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Brittany Riedel
This optical location is under new management. Theyve done a great job at improving the environment and the customer service. I would highly recommend visiting here.
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A Private User
Very poor service, the people do not know how to treat customer and have obviously never heard of "the customer is always right".
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Patty Barrera
Terrible service, the Latin woman that works there is very rude.