Ulta Beauty

Category:	Hair Salon
Address:	8241 Gateway Overlook Dr, Elkridge, MD 21075, USA
Phone:	+1 410-290-0022
Site:	ulta.com
Rating:	3.6
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM

Location

Photos 53

Reviews 18

C Mathieu

Plenty of products! I could spend an hour just brousing the selection. The beauty consultants are very helpful in answering questions. BUT the reason I am giving ulta located in columbia md (gateway overlook) only 2 stars...THE SECURITY. MORE specifically the younger african american (20-30s) male security guard. I spend a few hundred dollars at ulta every few months, so I visit this location frequently. I noticed that I am constantly being monitored by this particular security guard. This is a big store! so to have security passing you in the same isle every 3 min is very suspicious. I pointed this out to my coworkers and fiance and unfortunately they feel the same way when they shop at this location. I am confident that people of color are being watched with an eagle eye when shopping. This particular security gaurd listening to music on his headphones asked me if I needed help while I was shopping for mascara...im sorry I didnt realize he was a beauty consultant, and this was a not so clever attempt to mask his following me in the store. I am an african american female, licensed medical professional, and in no way shape or form should feel uncomfortable while shopping. In summary the very next time I walk in I will be taking note/ recording my experience and reaching out to HQ.

Connie Karadimos

It will be a long long time before I consider shopping in the Columbia Gateway store AGAIN! Always, always, at lunch time when the store is so busy, 1 person is running the register. Other associates walking around doing NOTHING and the line today was at least 10 people deep. I dropped my bag and walked out. This isnt the first time this has happened, it happens all the time. Your associates need to learn how to prepare for the lunch crowd and learn to schedule appropriately. They are also always low or out of products! Im only giving 1 star because I had to before posting.

Kaite Mannon

So, Ulta is Ulta. The products dont vary. This employers at this place would rather stand around and chat than help customers. One cashier with 8 people in line and 8 employees roaming the store, and standing around talking. On top of that, they arent too knowledgable about what products they carry. Too bad this is the only Ulta game in town.

Stephanie Macari

My eyebrows have never looked better! Janina at the salon is literally a miracle worker. Ive been going to her since I moved to MD, just about two years ago. It is pricey, at $21 a wax is definitely higher than Ive ever paid, but to me it is so worth it. She is very precise and spends a lot of time making sure my brows are perfect!

Katherine Greene

Im not a thief and I dont feel comfortable staying in a store trying to browse hundreds of products, while being monitored the whole time. I havent been in Ulta in a while, and I wont be returning. Next time Ill shop online, or go somewhere else. I dont remember them having security when they first opened this location.

Kristi Condon

I went to inquire about the salon and two women were working. One looked at me and glared, that was the only acknowledgement I received. I work customer service also, so I will give you a break if your having a bad day. But she just didnt want to talk to me, so I just left.

Matthew M

"I just want to run in and look at a blow-dryer ..." and we never left. I am now a ghost, having lived the rest of my natural life inside Ulta waiting for my wife to leave. Prices seem very high to me, but Im a ghost now, so I dont plan on making any purchases here.

Katelyn Staubitz

Their coupons do not work on makeup brands, which is basically over half the store. The manager was very rude, and denied my birthday reward despite it being my birthday and that I am a part of their ulta rewards club. At least they always have items in stock.

Heather Osborne

Rude staff and security! Dont bother asking what time they close due to holiday hours because theyre too annoyed to answer without mocking. Just keep shopping and make them stay a bit late, probably will get the same attitude so no difference!

Courtney Drosjack

The Columbia ulta is okay. you either get an amazing sales associate or one that looks annoyed that you even talked to them. I prefer to drive to the silver spring location where I get amazing customer service all the time.

Tiffye Rock

Each time I visit this location I have an unwelcoming encounter with the same unfriendly and abrupt staff member. I will not be returning. Theres plenty of other places to purchase product.

Jenna Howard

My favorite makeup store ever! Sales associates are always friendly and store is never overwhelming. I come about every other month for new stuff and the sales r great

Karen G

An excellent place to shop and "play" for beauty products. Good variety of all types of beauty products and the staff is alwaus friendly and helpful.

Kristy Becraft

They have anything and everything for beauty.

Sheronda Marsh

Love being surrounded by cosmetics!

Amy Phillips

Great store! Love this location

Keerti Gupta

Quality stuff !!!!

A Private User

LOVE IT!!