SEPHORA inside JCPenney
| Category: | Cosmetics Store |
| Address: | 12300 Jefferson Ave #500, Newport News, VA 23602, USA |
| Phone: | +1 757-249-1090 |
| Rating: | 2.3 |
| Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM |
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Desirae Williams
Every time I go to Sephora the employees are rude. Yesterday, one of the employees were leaning on the side of the cashier counter right in front of me while texting as I was in line for 5 minutes. She didnt even notice me because she was too busy staring at her phone texting away. The other employee looked at me, ignored me, and pretended she was busy as I waited in line. After yesterdays experience, Im never going back to Sephora, even if the makeup is great.
DA
Danielle Cooke
Worst customer service, ever. Ive been to the Sephora in Virginia Beach and Hampton and the associates there were amazing. AtNewport News I tried twice to get help from the associates and they were actively walking around from customers that needed help giggling. One of them even stated, "were so rude". I wouldnt go there again if they were the only store in the world that sold my dream product. Go to another location or buy it online.
MI
Michele
Customer service is great, always see the employees helping or willing to help!
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