St. Charles Vision

Reviews 5

JU

Judith Bono

I originally went to St Charles Vision when I had something in my eye and my doctors office wouldnt see me because it was too close to closing. Dr Cook, at St Charles Vision, was willing to wait for me to get there and she took good care of me. Ive been a customer ever since. Went for my annual exam Friday and met Dr Glaser. He was nice, thorough, very informative and willing to answer any questions I had. The staff greeted me when I entered, and have always been very helpful to me. The assistant who checked my eyes on the machines was also very informative and nice. She said she loved working there, and it showed!

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SA

sabtab

Add poor quality lenses and glasses fit despite changing my prescription and re making the glasses. My husband and spent a miserable year fighting with glasses that were not comfortable that we could not see out of after tons of visits to readjust/fix. Poor customer service comments already posted by others describe our experiences on our multitude of visits as well. Dont waste your time or money.

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JI

Jillian Jackson

The only reason I am giving two stars is because the doc is great. Staff is just awful. They are not inviting or remotely welcoming. I could tell there was an issue between staff members, I could feel the tension. Also they are incompetent, they didnt follow any of the instructions the doctors gave. I went back picked up my trial pair of contacts and ran. Will never be back.

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DA

David K

Walked in not even a hello and looked at glasses for at least 30-35 min...no recognition of assistance offered. 3 employees playing on computer whole time...horrible customer service.

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MA

Matt C

very good experiences for me and have been a patient/customer for 10 years: great eye doc, courteous, attentive service from staff, and decent selection of high quality frames.

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