Category: | Auto Parts Store |
Address: | 1709 Monmouth St, Newport, KY 41071, USA |
Phone: | +1 859-781-8826 |
Site: | autozone.com |
Rating: | 3.9 |
Working: | 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 9AM–9PM |
ER
Eric Sztanyo
168 friends 97 reviews 5.0 star rating 1/11/2017 Had the dreaded happen to me the other day - middle of winter, away from home, van wont turn over. Grrr. Thankfully, a good samaritan was nearby with some jumper cables. Once we got er started, I headed straight to this AutoZone. Ive always been happy with this brand in general. You get what you need and the service is knowledgeable. In this case, the attendant came right out, helped me take out the old battery, offered a few suggestions on the new one (2 year vs 5 year price was only about $20 difference), and then installed it quickly and easily for me. The other tidbit that was helpful was that I have a Honda Odyssey, and you have to have a reset code for the radio when you take out an old battery, or it locks down. The technician gave me a heads up because I had no idea. He tried to help me find the code in the glovebox docs, but no luck. He said if I couldnt find it, to bring it back and he would help. I later found an easy way to get the code (thanks YouTube!), but I appreciated his extra effort. Need battery testing, replacement? Get to this auto zone.
RI
Rising Bluetuber
Relatively friendly helpful and all around a good experience. The only reason I did not rate higher was on a couple of occasions when they are experiencing a high level of customers some if not most of the workers have a completely different demeanor almost rude. I understand that job is relatively easy when theres no customers but when there are customers that is why you are receiving a paycheck so please try to check your emotions at the door this is business and when emotions interfere with a business Capital can be lost
LU
Lukas Isenhart
One of the workERs, Daryl, helped me find what I was looking for and even installed my new headlight for me. I could not be more appreciative. It was also very cold out. Great service.
DA
Danielle Ackerson
This location is always sooo busy! Usually have 1 maybe 2 people working the counter. After 10 minutes waiting in a long line that didnt move at all I leftand went elsewhere.
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ANGELA PUGIN
Customer service is excellent!! They went above & beyond to help us out when my girls and I were stranded!! Great hometown values, you just dont find alot nowadays!
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Chris Murphy
The store is helpful when a person needs it. if I cant find what I am looking for the staff is willing to help. They help keep our cars running.
JO
Joe Walton
Been there twice in last 6 months employees always courteous and very helpful I will always go there first for all my auto parts.
A.
A. Burkhardt
Super nice guys helped swap out a dead battery in the parking lot. Couldnt have asked for better service.
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Marilyn Sutton
I always get great service here, Bill Helton is always nice and is very helpful & knowledgeable
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Paul Jutte
Usually fairly knowledgeable. Just like any run of the mill auto zone. Pretty good really.
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Jesse
Your typical AutoZone. Typically not very busy and most items are in stock.
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stephen seyberth
Always giving me the wrong part. Its happened 4 different times.
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Nick Pavy
Good for all your automotive needs. Great customer service
AM
Amanda Deardorff
Theyll hang up on you and disregard calls. Horrible service
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Greg Hoffman
Great people, Did a Web purchase and picked up no waiting
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Amanda amanda
Helpful staff never too busy. No problems with returns
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Shawn Tovey
Great customer service. They take the time to assist.
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James Hard
Hit and miss with getting the right part
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Brian Kerns
They usually have the parts you need.
GR
greg collins
Very helpful and professional...
KE
Kevin Sullivan
Cool always have what you need
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John Dowell
I always. Get what i need.
MI
Michelle Becker
Great prices on auto parts
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David Reynolds
Not a very helpful staff
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Dino Ververis
Had what i need.
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Valerie Young
all my car needs
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chris martin
Helpful staff.
MI
Michael Feiler
Great service
MI
Michael Mcgahee
Vroom