Oxmoor Auto Group

Category:	Ford Dealer
Address:	8001 Shelbyville Rd, Louisville, KY 40222, USA
Phone:	+1 502-214-7188
Site:	oxmoorautogroup.com
Rating:	4.5
Working:	9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 12–6PM

Location

Photos 100

Reviews 30

Angel Lundy

I went to oxmoor for the first time after recently moving to the area. I went in for a routine oil change and tire rotation only to find that my tires could not be removed because they have locks on them! I had no idea and I obviously didnt have a key... BUT the sweetest technician (I believe his name was Chris) saw that I was frustrated and anxious about driving with unremoveable tires and offered to change the locks for free and right that second! I will be going back in the future. Any place can do an oil change, NOT every place has great service like oxmoor.

Amanda Armstrong

These guys are top notch! I went to Jeff Wyler last year and had such a horrible experience, that Im just now getting my nerve up to try again. I could not have been more pleasantly surprised. There was no pressure, I got the car I wanted at a very fair price, they didnt try and run my credit 15 times (they ran it only once exactly like I had asked), AND I was out of there in 2 hours! It doesnt get much better! Matt Speedy was awesome! Thanks guys!

Kaila Knies

THE WORST CUSTOMER SERVICE I HAVE EVER HAD!!!! Im a first time car buyer and not only did they not even listen to what kind of vehicle I wanted, but were completely rude and pushy about something way out of budget that i didnt ask for. Taylor was the sales person and did just a terrible job about helping me understand the process and find a vehicle that fit me. Will never ever do business with these people again.

Mickey Hall

Brought in my roommates Scion FRS because it threw a bunch of codes and and started running rough. They fixed everything with in two days and there was no charge because it was under warranty. They did NOT offer a loaner car or anything, also he asked for an oil change they didnt do an oil change while they were replacing the ECM, but he took it back the next day and they did it (not free)

Shri Patel

There is usually a longer wait time around hour and half to two... On Saturdays they wont inspect your vehicle even when you schedule appointment only service it. :-/

Rhett Bourland

I looked on your website and it said there was a car I was interested so I came down. It had sold. I dont feel my experienc is common here.

Timothy Howe

If they dont know how/dont want to assist you after purchasing a vehicle from them. they simply dont answer your phone call.

Bennie Greer

I went in and found just tha right truck. My sales person gave me fair trade. Never been to the service department.

Kenny Alward

Friendly people that really take interest in their customers. Very laid back environment with a huge inventory.

Tina

Great customer service. Good service department. Always willing to go the extra mile to figure out any problem!

George Bradford

Alex is a very helpfull person,a wealth of knowledge and energy!!..Great team at this dealership.