Hephner TV & Electronics Inc

Category:	Electronics Store
Address:	737 Washington S, Wichita, KS 67211, USA
Phone:	+1 316-264-3284
Site:	hephnertv.com
Rating:	4.6
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–5PM Closed

Location

Photos 100

Reviews 11

Mary Ann Lyman

We went in to have our TV repaired. They didnt seem interested in fixing it but were very interested in selling us a new tv. After a week of having our TV We insisted we wanted our TV fixed. They said it would be two days and theyd get back to us. After a week we called them to find out what was going on. They said it needed a new motherboard. It was too expensive so we did some research and found it was very likely a problem with a fan. We asked them to look at it to see if it replacing the fan would be a less expensive option. They told us that would be a temporary fix and they wouldnt do it (it would also be very inexpensive). you pay a service fee and if you have your TV repaired that fee is applied to repairs. In our case that fee would cover these simple repairs. After a disrespectful conversation they refused to fix it the way we wanted it. We picked it up and stopped by radio shack on our way home to pick up a fan and some parts for 13 bucks we fixed it ourselves. Id like to warn others who are considering using their repair service. Be careful. Do research and go somewhere else.

Billy Byler

What I like the most about this place is their advice and expertise. Within the first five minutes I could tell the guys were experts, and they knew their stuff. They sell the high quality TVs (LG, Samsung), but the price for the one I got was below Best Buys price. And since I bought the TV (55-inch LG for my man cave), Ive been able to go back in and ask advice on sound, lighting, etc. Theyre professionals. Highly recommend.

Core Monitoring

Smaller selection than big box store but they make up for it by staffing the very best. Highly educated individuals who know their products front to back and will bend over backwards to deliver great service. They also have an amazing repair department!

Linn Goodman

Very nice well informed young men delivered and walked me through features of tv. Professionals. Top rate business. Better prices than big box stores. Locally owned.

Matthew Fager

The people working there were very friendly and knowledgeable. A friend of mine told me to go to Hephners and not the big box stores and I was glad I did.

first last

Easily the best place in Wichita to buy a TV from. Polite and knowledgeable staff. You cant beat free delivery and setup in the Wichita area.

Cameron Pinecone-Ceradsky

Incredibly helpful staff! Local, good prices. A wonderful mini-museum of audio/ visual technology, too.

Kimberly Snow

Its so nice to be able to just buy a TV and not worry about setting it up.

A Private User

High quality products AND service. Have a long history of excellent work.

Tyson Hoggatt

Friendly and knowledgable staff. Theyll even install everything for you.

Thomas Herring

Fantastic customer service that matches their quality product!