Category: | Clothing Store |
Address: | 11840 W 95th St, Overland Park, KS 66214, USA |
Phone: | +1 913-227-0816 |
Site: | rossstores.com |
Rating: | 4.1 |
Working: | 9:30AM–12AM 9:30AM–12AM 9:30AM–12AM 9:30AM–12AM 9AM–12:30AM 9AM–12:30AM 9AM–11PM |
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Joe Delgado
First of all, I am not an employee, but I know business and a frequent shopper and the many complaint posted here are mere conjectures! Therefore, felt complelled to offer my opinion. Before posting about how many cashiers are on the registers, think about the hard work it takes to maintain a store when you have unreliable employees who call out unexpectedly just for the enjoyment of not working, subjecting their own co-workers and managers with the stress of triple workload. Those days you call issues are actually employees doing their best to serve you with what little resource they have. Before you post about how messy the store is, look around observe the many unruly customers who find enjoyment in throwing merchandise and food on the floor while shopping. In addition observe how parents allow their undisciplined children to treat the store like their own personal playground. Its not easy managing a store under these conditions but the job is done exceptionally well given the circumstances. As for employees who complain, most would fall under the category of being part of the issue and never part of the solution. Its hard work running a merchandise store, and Ross is certainly not without its faults much like many other retail stores, however the many issues you call issues are actually employees trying to go beyond to ensure you are always served professionally and expediently as best possible given the current situation. Its ironic when they are fully staffed, you dont here the praise on the many cashiers working today...simply because it goes unnoticed and complaints seem easier to write. The next time you feel the urge to complain, think... Is the current inconvenience really causing you or your family grave distress or maybe you can empathize on that day so both of you can have a day with a little stress.
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Sara Runyan
Went to the store on Wednesday, March 1st, on my lunch hours. No one was in the line, so I just walk straight to the beginning of the line, instead of going around, since my hands were full, and no one WAS IN THE LINE. The clerk was so rude and said I had to walk all around. I explained that no one was in line, and she told me that nope, she would not ring my items if I didnt return and go around to get to the same spot were I was waiting. Left my merchandise there and went back to work.
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Jessica Her
I went in one morning just because Ross was open before Ulta. There was only "One" cashier at the time and she was just doing her own thing at the register, and I had asked if she was ready, she turned around and had the worst attitude and decide to get smart with me all because I had ask if "She was ready" . Terrible Staffs and messy store.
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ciriylalo campos
Tiene buenos precios pero no buenos estilos, todo es el mismo esrilo pero en difernte color, no hay mucha variedad
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Carla Williams
I usually love coming here but there was a very rude obnoxious sales representative that wanted to be very disrespectful pertaining to the KC chiefs loss she literally got very unprofessional I will just shop at the other stores not this one in Grandview
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Karry Rood
The prices are definitely worth the trip. However, the store always seems messy and disorganized. They also need more cashiers to keep the line moving. Maybe some signage for where to line up to check out, that was confusing.
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Oscar Ibarra
Whether your looking for a $2 shirt or a $20 shirt you always get a deal here. I cant keep my wife out of this store. Have to do some digging but you can find almost all top name brands of clothes and shoes.
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Jacqueline Monroe
Love this store for the wonderful dress selections they have for my size. Anytime I need something for an interview or any occasion, this is my first stop. Wonderful prices and once again a great selection.
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Karla Mendoza Estrada
Buen lugar para buscar ofertas, se encuentra todo tipo de ropa juguetes etc.
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Deborah Kangas
Ross has a good selection of items for discounted prices. I especially like shopping for clothes there. It is not the most organized store, but you can find some good deals.
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Treasia Studebaker
We love this place. Only downside is the assistant manager?, a woman who will make up her own prices, which are always more than I am willing to pay, when theres no tag.
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Tim Cenac
Three times in a row I have been there and the checkout lines are always full with only one cashier working. Nice store but hire more people to work the registers.
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Lacie Lusty
Lady at cashier was talking to her friend while there was a line and when someone asked she got an attitude get better employees and youll get a better rating.
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Irene Manzano
Porque los precios son únicos y hay muchas cosas de calidad
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Jennifer Helmstetler
Surprisingly inexpensive prices on a wide variety of items. They always have something different. Easily wheel-chair accessible and clean restrooms.
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brett hoshaw
great place to find some gems for yourself or the house at a decent price. mostly clothing with a few decorations and crafty things here and there.
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Better Judgment Freight
This location was extremely picked over it seem like the shipments hadnt been put on the racks and there was very slim pickings at this location
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star bradford
Ross has fantastic prices. The store is unorganized and cluttered. Ross is also under staffed. This can be very frustrating.
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Julio Torres
The African American lady up front is a snobby u know what. Too bad for her I can play the A hole roll ten times better.
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Kim Franklin
Only two cashiers Line is wrapped around the store. Seems as if the two cashiers are the only Ross employees in the store.
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Imad Kayyali
I always found what I want here good brands name and kids toys and close and kitchen stuff and much more
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Jayme Yaroch
I love Ross, everything Im looking for in my size, plus things for the home, all at crazy affordable prices.
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H Ferguson
Nothing like this in South Dakota. Great prices and nice sales person who was genuinely kind helpful.
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Mireya Licona
I can always find a great deal here weather it shoes clothes or other items at a great price
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Luay Kayyali
My fivoret store shopping all my clothes from the and my wife and kids for the last 15 years
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Peachy Keen
It is a messy place. They have clothes and home decor stuff that are reasonable priced.
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Ana Loza
Very good prices. Great variety. Staff is limited but very friendly. They are hiring!
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A S
Lowest prices in town name brand items beats Marshalls T j Max and others Awesome
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Leticia Jiménez
En cuento lindas cosas
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Michelle Davis
Great prices! I found exactly what I was looking for plus a few other things!
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Amber Willis
Love shopping at Ross the dressing room was a bit dirty but overall its ok
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Denys Kovalenko
Good store with low prices for good and new wear, shoes and accessories.
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Adriana Rangel
Precios accesibles
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B Rea
Decent selection depending on when you go. Customer service is subpar.
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Swakshar Ghosh
My number 1 shopping spot. Great if you want to spend less on clothes.
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Linda Ayers
Ross is so much fun!!!! Never know what kind of bargain you will find!
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Ryan Woodson
Better quality than the rest of the kc locations. Fast check out too!
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Maximiliano Valente
Really cheap store. I bought a Samsonite luggage by only 79 dollars
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Dana Romero
Im obsessed with this store so many great quality items for less.
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Zoey Rochelle Zhombie
Its exactly what youd expect from a thrift-like establishment.
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Raul Garcia
Great service, the staff is very informed and willing to help!
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Justin Klimek
Low prices for good clothing. Checkout did take awhile though
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LaTosha Everett
I love this place!!!!! I can always find something here!!
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Steven Wallace
Not bad, but it reminds me of being in a thrift store.