Category: | Electronics Store |
Address: | 3349 Daykin Ct, Dubuque, IA 52002, USA |
Phone: | +1 563-556-0135 |
Site: | greatsoundsav.com |
Rating: | 4.6 |
Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 9AM–12PM Closed |
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Eric Gantz
I outfitted my new construction home a few years ago with the help of Great Sounds and am thrilled with the customer service. They have a wide range of products and can work within any budget, big or small, and are even competitive with the big box stores and the many online retailers while offering unrivaled customer service and support. They continue to take care of their customers even after the sale and installation - I know from experience that if there are ever any problems with your purchase, they will do whatever possible to take care of you. You might save a little sales tax buying stuff online, but if you become a regular customer of Great Sounds you will have the comfort of mind knowing they will always take care of you, which is well worth it, not to mention supporting a long-time, local, family-owned business.
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A Private User
I bought a car stereo and had trouble since the day it was put in. They checked it out said it was a faulty head unit and they would get another one. Ten phone calls later, and they tried to replace with a cheaper head unit. After some complaining, they agreed to order in the correct replacement head unit. Its been 4 months, and Im still without a functioning stereo. So much for buying from the small guys for better service. If I would have bought this thing from Crutchfield, I would have paid less and I would have had my problem fixed within a week. I would not recommend Great Sounds to anyone.
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J.J. Markus
The crew at Great Sounds were a pleasure to deal with on my remote start installation. Their pricing was the best in Dubuque and I was pleased with their customer service, communication, and quick turn around for my vehicle. Ive always used Great Sounds for my home audio and video as well. Its nice to buy from a local business who has a knowledgeable staff and can still be competitive in pricing against the big box stores. Thank you very much for the several smooth transactions!
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Aaron Kitchen
We recently purchased a home video system from Great Sounds, and had Brandon and the team provide a solution and handle the installation. The staff offered an excellent solution for what we wanted, the communication for the project was excellent, and installation and equipment is outstanding. Were truly grateful to have the knowledge and experience of such as place in Dubuque! Thanks guys - well done!
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Chance Lundin
Bought some cheap speakers from OReilly and went to Great Sound to have them installed cause i noticed they didnt fit, when they checked it out i was told they wouldnt work and ended up get a set of alpine speakers instead, they worked great for a bit come to find out i was getting static in the rear speakers this was caused by my radio. They took care of the issue and and now i got a new radio.
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Paul Cesaretti
We decided to use Great Sounds for our distributed audio & video in our new construction project. Brian took the time to make sure our needs were met. After the project was complete he made sure our system worked with our tablets, smart phones, and even programmed one remote that works the entire system! Thanks to Brian our new home sounds and looks great!
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Natalie Boll
Weve made multiple purchases with great sounds- from single TV, auto stereos/remote start to a home remodel with extensive in-home sound system. Couldnt be more pleased with the experience! Brians extensive knowledge always allows us to explore all our options and find the perfect solution for us! Highly recommend them for any AV needs you may have!!!
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J koswaldenstein
I have taken multiple vehicles to great sounds for stereo and speaker installations and I am always treated with outstanding service and reasonable prices. My last work was done during some interesting weather and my car was damaged while they were working on it. They paid for the repairs no questions asked. I would recommend this place to anyone!
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Gerald Hines
Went in wanting to get an idea on pricing for big screens and speakers for our new home. We were told we had to talk to someone who wasnt there. We made two more phone calls, we were finally able to get a hold of someone to get us prices. Once we got the pricing they were the highest, with little to no service to justify it. Dont bother.
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Geddy Lee
Cant speak for the Car Stereo division for Great Sounds but I was very impressed with the quality of service for home entertainment service. The service was excellent and the wireless technology used has been very reliable. My only suggestion is that some categories are a bit pricey at Great Sounds.
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Marty Meisenburg
i went to great sounds was over charged for the amp n sub i bought they took care of me and gave me the money back great place to deal with everyone is always friendly n help right away have done busniess with them for 12 yrs now for car audio and install things would never go any where else
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euryale stheno
Very pleased with the service and overall out come. I came in with a nasty noise issue that was hard to resolve and they stuck with it till it was fixed. Very nice people to do business with. Highly recommended. Thanks again
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Terence Gomes
In 2012 you generously donated a 42” LG plasma HDTV. Thank you for your contribution! Your auction donations have helped us achieve great success and are truly appreciated! Thank you again for being a Beckman Gala Supporter.
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Michael Patzner
BRIAN DID SOME AMAZING TUNING ON THE SYSTEM IN MY TRUCK. CRYSTAL CLEAR AT VERY HIGH VOLUMES. THE SYSTEM WAS PURCHASED AND INSTALLED AT GREAT SOUNDS. I HAVE BEEN A CUSTOMER FOR MANY YEARS ......
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Mary Jo Shear
We have had a great experience with Brian for all of our audio needs. If I ever have a question with our home theater or sonos audio system they are always there to help.
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A Private User
Took a long time to get help with a product, once I got help, he didnt know the prices of his own products. After checking with multiple workers, everything was expensive
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Ben Kubitz
I took my Volkswagen Gti to get my stereo hooked up and it looks great! Even able to match my OEM gauge color! Thanks Great Sounds
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Jarod Schroeder
My wife and I got a remote start here. We love it and the staff is very friendly!!!
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Richard Biechler
Always a pleasure to work with. Thanks for the ongoing support you provide us.