Category: | Computer Repair Service |
Address: | 4815 University Ave, Des Moines, IA 50311, USA |
Phone: | +1 515-339-8271 |
Site: | cimonsite.com |
Rating: | 4.2 |
Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–2PM Closed |
AR
Arthur Smith
Horrible experience. Took my laptop in for repair. Told them it would only boot in safe mode. They called and said it wouldnt boot at all. Fine. Quote $250 to get me going again. Laptop done and bill is $343. Fine, They did other stuff without telling me cost was going to be more to give me the option of agreeing or not. Whatever. Got laptop back missing all my pictures which was the only reason I went with the fix instead of buying another laptop in the first place. Okay, maybe it wasnt recoverable. BUT it went in with Win 7, came back downgraded to Win Vista. I tried to get use to it, I really did. But Vista is as bad as the reviews say. Called them back and they will not restore it back to its original, refuse to acknowledge going from Win 7 to Win Vista is downgrading my computer and will not offer even a discount in getting it back to where it was when I brought it in.
RI
Rick Sadler
In response to the Arthur Smith review, let me just say that his system had a Windows Vista license, we asked him if he had the Windows 7 key and he did not. We replaced parts on his laptop because they were filthy and some parts were cracked or missing. We gave him an amazing deal on the parts and he still says we did a horrible job.
A
A Private User
I count on Computers In Motion do handle all my computer needs. They were able to completely restore my computer when a local shop couldnt. They were able to remote into my computer and fix everything. The professional staff has earned my future business. I would highly recommend them to family and friends.
A
A Private User
Bought our laptop from CIM and the service was phenomenal. CIM loaded the laptop with the software we wanted, and made a back up image so we didnt have to reload all the software, and on top of all that extra service the price was better than the big box stores.