FedEx Office Print & Ship Center

Category:	Print Shop
Address:	10201 University Ave, Clive, IA 50325, USA
Phone:	+1 515-223-6400
Site:	local.fedex.com
Rating:	3.2
Working:	7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 8AM–6PM 11AM–6PM

Location

Photos 25

Reviews 18

Sydney Prohaska

I have used this location multiple times for their print services. However, this last visit will be my last. I stood there with multiple employees chatting for awhile before they even bothered to look at me. I seemed to be a burden on the employee for wanting my order. After putting my print order in a package I then waited in their shipping department. The person that helped me at one point started talking to me from a different location without even looking at me. All of the employees except for one treated me with completely no respect and like I was a burden on them. Shipping three envelopes ended up setting me back over $20. Never doing service with FedEx ever again.

Molly Kresse

I never write reviews but I was just here and the guy at the desk was very very rude! I was standing near the area where they ship items for you and before I even said anything the guy said "Im with a customer youll have to check out over there" and then I said well I need something shipped. He then said well Im with a customer and I said should I come back later? And then he says "you can come back whenever you want". I turned around and left. Ive never been so appalled at an employee in my life. May not sound like a big deal but he was so rude for no reason so I went down the street to the UPS store. Never going there again.

Felicia De Piazza

I go here often to drop off packages that are already to be shipped. The employees are great here! They take the packages from me and offer a receipt but normally I just give them the packages, they know me now, and walk out the door. Its that easy! One time I was running short on time and had brought my item to them to be shipped, the box Id brought was too large even including my filler so the employees helped me cut the box to size and tape it up. Awesome customer service w/ a smile from these guys!

Britney C

I was extremely displeased with the customer service that I experienced. The guy at the counter had no personality and was rude. His name was Aaron and has worked there since 2014. He made me repeat myself multiple times and agrued with me. He also refused to give us a discount when my bf drives for fedex. He has worked for FedEx for 3 years and they gave us a discount last year. We drove out of our way to go there when we could have taken our business elsewhere.

Khole Cupp

Aaron was VERY helpful and polite. I showed him the other reviews on here and he said that he could not recall them, but he has to keep the line moving during the day so customers dont get frustrated with wait times. Over all it was a little pricey, but Aaron got the job done quickly and very well. I would come back for anything that I need to ship any day of the week.

Svijet Orhideja

Horrible. I ship out a lot 15-20 packages a week. I always used USPS so i said al give it a try with FedEx . Guy named Aaron was rude like i was an inconvenience. that guys hates his job definitely. i ended up paying double amount what i usually pay. . Never never again. FedEx did deliver packages. But i will never go to this location again.

John thomas

i had used ups yesterday. so i checked fed ex today. I was sickened to find out UPS was OVER 20% higher. I will never use ups again. fed ex i am sorry i didnt use your service.

Sofia Rosselet

First time shipping with FedEx. Seemed more expensive than other alternatives but the staff was very helpful and friendly offering best options for mailing.

Scott Swenson

I agree with most peoples posts. Aaron definitely hates his job. Terrible customer service and no personality. Not going back.

A Private User

Unfortunately today I experienced appalling customer service and had to walk out prior to sending my package.

Mike Sansone

Great staff (especially during daytime). Open all 24, though be prepared to do self service during wee hours

Renea Hagan

My experience was also very negative. The man at the counter John was very cocky and rude.

Don Cue

They do a fine job, but its usually understaffed, so plan on waiting.

Scott Fisher

I go there all the time. Very nice and helpful staff.