Category: | Used Car Dealer |
Address: | 128 S Duff Ave, Ames, IA 50010, USA |
Phone: | +1 515-233-9900 |
Site: | amescars.com |
Rating: | 4.5 |
Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–2PM Closed |
JE
Jeff Johnson
SALES VISIT - USED "From DEEP disappointment, to ABSOLUTE SATISFACTION!!" - MuscleCarCollector SCOTT KATH!! A true savior for us, from a BAD situational problem. Scott orchestrated and successfully accomplished a WIN/WIN outcome for US, AmesCars, and Himself, due to his accountable overview, and ownership of the problem and the task he confronted head-on!! 5 STARS!!!!!!!! I am very respectful, and extremely impressed by Scotts attention to detail, bailing all of us out of very difficult nightmare! Rest assured, these folks at Ames Cars DO care about their customers, and the perceptions they conjure in their Servitude of their repeat customers, as well as newly potential customers, finding their inventories to be worthy of their interest, and beginning a shopping experience, and long term relationships, in the mutuality of loyalty to each other, individually, and collectively! That which began as a bitter conflict, at purchase, and post-purchase, has become a respectful friendship, thanks to "5 STAR-General-Scott"!! PLEASED!! VERY MUCH SO!!
CE
cer cerb
Gave them one star because I couldnt give them less. Bought a vehicle from them and it had issues later on the same night. After being given the run around for about a month I was told that when buying a used vehicle I should expect for there to be some things that needed fixing and also that when they purchase their vehicles to sell that they do not take a look at any of them. I was quoted at 1600$ worth of repairs to which he responded by saying that he drove the vehicle and that there was no way that the vehicle needed that much work done. He told me that the solution could be that he just stop selling affordable cars. "Quaity, Honesty, Integrity", yeah right. Fooled me once but theyll never see mine or anybody elses business I know and I hope that you do your homework on this place. Wish Id read reviews before I gave them my money to take a piece of junk off of their hands.
RE
Rebecca Rosalez
My husband and I had bought a used Suburban through Ames Cars. The day I took it home a bunch of lights came on the dashboard, I called Ames Cars back and they had me bring it back in. There was quite a hefty bill towards the end of the repairs, which they footed, I didn’t have to pay a thing. This was a big deal to me because it was an “as is” sale and they did not have to cover anything. Although it was an inconvenience to not have a car, they did everything possible to ease the stress and burden, including offering me a vehicle to drive around until mine was ready! It was comforting for me as a buyer to know that they took the safety of myself and my family as a priority, and my purchase seriously. I would recommend them to anyone who is looking to do business with a fantastic used car dealership who puts the customer first!
AN
Andy Lamont
I just had the best experience at AMES CARS. We financed through them and had us out of there within an hour. Corey (Finance MGR)is very knowledgeable and works hard for his customers. We bought a high mile Chevy suburban!!!! When we first test drove it we could tell that there was a check engine light on and the four wheel drive wouldnt engage properly. When we got back and talked to Corey about what was going on and he said its typical for a check engine light or a tire sensor to be on a high mileage vehicles. It was no problem to get it fixed and we found out that the 4 wheel drive was just that it had to be in neutral to be engaged!! If you are shopping for a vehicle definitely GO TO AMES CARS IF YOU WANT A DEALER TO MAKE YOU #1.
KE
Kent Jammer
I bought 2010 Lexus ls 430 from Ames cars and wanted to let everyone who reads reviews about this dealership. When I walked in a gentleman named Corey Lenning made me feel very welcomed!! He let me go drive my dream vehicle all by myself to make sure that I enjoyed the way it drove. After coming back from my test drive the was a no pressure buying experience!! He got me qualified through one of there great lenders. It took all of an hour and a half to get in and out with my dream car! Ask Corey Lenning if you are ever in the market for a used vehicle at there lot!! I hope this review will help people in the future. THANKS AGAIN AMES CARS FOR YOUR HELP!!!
DA
Dawn Marie
Great experience! We got the car we wanted at the price we wanted. Corey was so nice as to give me two Pancheros burrito vouchers, so free burritos! Corey knew the history on the car as well, so that was very helpful when discussing it. Extremely helpful and nice staff, great prices, great selection of cars. Prompt and courteous service both in person and on the phone. Had us all set up and ready to go in no time. Unlike a lot of other places where you have to haggle for your price this was easy as pie. Love it! Would highly recommend to anybody shopping for a quality used car. 5 stars!! Best used car buying experience ever.
DY
Dylan Kline
I recently purchased a minnivan from AmesCars and was very pleased with my experience. The process was easy, the cars they sell are of very good quality, and the staff was very professional, open and honest throughout the process. They encouraged me take the van to my personal mechanic for an inspection prior to purchase so I felt confident in the vehicle before I made a commitment. They even went out of their way to help me through an issue I had with the vehicle shortly after I purchased it. I will definitely check out AmesCars again next time I am in the market for a vehicle.
TR
Tryston Crook
We purchased a Santa Fe from here last week. Before buying they replaced the brakes and changed the oil so everything would be ready to go. We drove north for the weekend and had the low oil pressure light come on. Come to find out, the oil pressure sensor needed replaced. These guys fixed it at no cost to us! We had nothing but a great experience from the guys here. They were very nice and went beyond what I think a normal used car lot would in terms of service after the purchase. I would recommend to anyone looking to buy a used car to check out Ames cars!!
A
A Private User
I would have to disagree with nerdoid, I have purchased 3 cars from them over many years, my first car a Nissan Quest ran for eleven years before we replaced it and had no unexpected problems, the second one a Mazda 626 is still going strong after 5 years, the Honda CR-V has been ours for 7 months and we have had no problems. The prices were fair and in line with the on-line prices listed by Kelly Blue Book and Edmunds. The staff was friendly and low pressure. I would use them again and I would recommend them to anyone looking for a used car.
A
A Private User
This place sucks. It has a pretty decent selection of vehicles but other than that it is your average run of the mill used car lot. I agree with Matthew that if you dont mind spending a butt load of money on repairs after the sale (in my case, immediately after) then it is ok. But having to replace brakes, tires and change of oil a week after the sale is BS. "But sir, we took $500 off." Great, I just spent $1,000 on repairs! Buyer be ware....