Category: | Jeep Dealer |
Address: | 818 Court St, Adel, IA 50003, USA |
Phone: | +1 515-993-4587 |
Site: | adelchrysler.com |
Rating: | 3.9 |
Working: | 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–6PM 8:30AM–5PM Closed |
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Shane Encalada
ONE HAPPY JEEP WRANGLER OWNER THANKS TO ADEL CHRYSLER. This review will help those doing their research prior to even making contact with a dealership. We all know that dreadful feeling of how the sales representative will begin calling you or emailing you nonstop to get you to buy a vehicle from them. I took a chance with Adel without finding the review I needed because I was in the search of a specific Jeep Wrangler and they had it in stock. I reached out to them after their closing hours and the very next morning I received an email from Katelyn providing her assistance with further details about the Jeep. I almost forgot to mention, I am working in Maryland therefore I had no way to go and inspect the car or see anyone face to face to try and work out a better price. It was all done with Katelyn which let me tell you is AMAZING. She will answer every single question you may have. Makes you feel absolutely no pressure. Listens to all your inquiries. Extremely professional. And most importantly there were no games involved. I lucked out working with Katelyn and in all honesty if I have to recommend a dealership to go through, because of how painless it was, I would recommend Adel. As far as the Finance Manager I had the pleasure of working with Michael. He is just as professional and extremely helpful. I had all my paperwork taken care of by him and overnighted to MD to help the process go as smoothly as possible. I would like to thank Katelyn and Michael for their amazing customer service from the proud 75th Anniversary Edition Jeep Wrangler owner. If you want the same service I would highly recommend to specifically ask to work with Katelyn and Michael. Even if they are busy, trust me it’s worth the wait. They will get you what you want.
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Randy Wee
Best car buying experience Ive had when I purchased my Dodge Durango. The place dealership treats yo u like a person and is very laid back. Our salesperson Michael was very knowledgeable and the GM Ross was great as well. Usually the financing takes forever and is very stressful but Carla made it very easy. I highly recommend Adel Chrysler to anbody interested in a new or used car.
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Hailey Hipschen
this dealership is a bunch of crooks. did not disclose major problems with the two vehicles we bought from them. when we got home and discovered the problems because you have to let them get hot and run for several hours to find they just shrugged and said not our problem.
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Juan Teran
Terrific team! Ross and Katelyn answered all my questions. Friendly atmosphere and a family feel... the way every dealership should be. I would recommend them to anyone looking for a good deal and great service!!! The short drive from Des Moines is definitely worth it!
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Brent Di
They worked around my schedule and fixed the car quickly. They called me before doing anything that I hadnt originally asked for. Throughout they were kind and exceedingly polite. Would not hesitate to bring my car back if necessary.
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Mike Neal
One of the few times I have bought a vehicle and left feeling good about it. Got a good deal and the staff was friendly. Service department took care of my issue quickly and professionally.
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Brandon Irlbeck
Charged me $160 for adding antifreeze to my jeep and didnt even let me keep the 3/4 full container. Freaking ridiculous.
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eva snyder
they went above all expectations i have found a place where all my car purchases will be made.
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David McChesney
A great service staff that make sure repairs are done right!
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Nathaniel Woock
Sales team is friendly and not afraid to work for you.
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GalacticBum
Not the best customer service after the sale
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Dave Ellison
Mark makes sure my service needs are met
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Katelin Scarlett
Person at service/repairs desk is rude
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Ashley Thayer
Friendly and good service
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Teresa McDonald
Just got my Jeep there
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David Howard
Terrible service
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Michael Crow
Great service!
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RHONDA BECKER
Very Awesome!