Mike Anderson Chrysler Dodge Jeep and Ram of Marion

Reviews 7

MY

My Name

If I could give a negative star rating, I would. I have had multiple horrible experiences with this dealership. The first experience was when I was trying to purchase a car, everything was going well. I found a car I liked and test drove it. When it came to asking about the price, they would not tell it to me without needing my social security number. I had told them repeatedly I had financing with my bank and was advised by my loan officer to not run my ssn more in case of tanking it. He went to get his manager. This manager yelled at me in front of everyone saying if I didnt give them my ssn they couldnt help me. So I walked out. They then proceeded to call and send me letters in the mail after I told them I was not interested in doing business because of this man. My second interaction was when I got into a fender bender and took my Dodge there for service. The Service Center manager was rude and talked to me like I was his 5 year old daughter (I was 26 at the time). I just caulked it up to ignorance. Once I got the paperwork and looked over the scoop of work needing to be done, I thought everything was going well! It wasnt a week after I got my car back I started having problems. They didnt fix the windshield washer fluid container like they were supposed to (I had to take this to a different service center to have fixed and pay out of my pocket) and the passenger door still creeks when the weather changes (its pretty embarrassing). I have called twice and left messages with no returned call or response. I have given up on this place. I hope other people have better experiences.

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Deb Armstrong

I rate it a minus 5. Mike Anderson Dodge Service Department are crooks and charge people for things they dont need done. BEWARE. The front u-joint went out of my truck. Took it in and was told that the u-joint going out caused the drive shaft to twist. So I would need a new drive shaft it would be almost $1,300 to fix it. Told them NO. Went and picked up my truck and drive shaft, it was not twisted. It cost me $32.00 for the two u-joints to fix it. It drives just fine. They thought that being a woman they could take advantage of me. WRONG I am not stupid, and knew that the u-joint going out would not twist the drive shaft. So I want the PUBLIC to know how you are being cheated by them if you have work done there.

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D Woods

The only reason i gave this place 1 star is because i couldnt give them a Minus ☆☆☆☆☆☆☆☆☆☆s Theyre customer service is terrible the car are junk and the the salesmans are snakes. I bought a certified pre owned vehicle and the transmission went out in 6 months. Before that happened i had an oil leak and the idiots fixed the oil leak but unhooked my key fob when i asked what happened no one had any answers. Do yourself a favor and stay far away from this place theyll rip you off any chance they get

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Derek Schmit

Have 9 months left of warranty on my jeep. Had a issue with it. Took It in to see what the issue was. They told me I was crazy and that there wasnt a noise. When its clear as day when you hit the clutch the noise goes away. Morale of the story they do not want to work on my jeep because they wouldnt get paid the full amount. Unless you want smoke blown up your ass do not waste your time on this terrible excuse of a dealership. Will never go there again .

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Jeff Hillman

Told them a coolant leak needs fixed on a jeep I just bought .. they "had their best tech look at it " its still leaking bad not just a drip was told "its just spilled coolant" .. took it home and cleaned it off and drove it .. still leaks .. dont trust them they will lie to your face as if your ignorant

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Collin McHarry

i love Mike Anderson dodge and Jeep very good and nice people work there they were so kind to me

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Richard Jarvis III

Good people.

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