The UPS Store

Category:	Shipping and Mailing Service
Address:	704 S State Rd 135 D, Greenwood, IN 46143, USA
Phone:	+1 317-888-3239
Site:	theupsstorelocal.com
Rating:	4.1
Working:	8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–4:30PM Closed

Location

Photos 17

Reviews 12

Melissa Popa

Worst customer service I have EVER experienced. I took a booklet there to be printed and their computer changed the font I used - so it cut off a name on one of the pages. I went back and explained what happened - the answer I received was it wasnt their fault. They were not willing to give me a partial credit or reprint that one page without charging me. I would not recommend this store to anyone and will never return there again. What I was asking for was not unreasonable, but like so many places today, they were not willing to do the right thing and even attempt to make it right with the customer.

Suzzy Smith

Absolutely the worst customer service. Theres a girl who lallygags around "cleaning" while customers are backed up. A young kid who I believe is the owners son who will literally throw packages to the back. I will never go back to this location. Ive been multiple times, if you go while the owner is actually there, or one other young man your package will at least be handled properly. There was a sweet young lady who worked there during the holidays but I didnt see her this year. This place has gone to crap. So, if you want your packages handled with care do not use this location if the owner isnt there.

Lisa Wells

Best UPS store ever. We ship a lot of packages, mostly for business. Living in multiple states, weve had the occasion to frequent numerous UPS stores and by far, this store is the friendliest, the most knowledgeable, and most efficient weve found. Can-do attitudes, very reliable, and very professional. Highly recommend!

Matt Bussard

Ive used the UPS Store chain for several years but the Greenwood store is by far the best around. Great service with a smile. The staff is always quick, professional, and friendly. I will pass every USPS Office to come to this UPS Store. Highly recommended without reservation!

Neil Huber

This UPS team goes the extra mile! Special thanks to Kyle for taking care of my delivery challenge and re-routing a package to the store for pick up. These guys made it possible for me to run my business while I was in town visiting family for Thanksgiving. Thank you!

Jessica Boisvert

I love coming to this location. The staff is amazing! They are always so friendly and helpful! I am so busy with work and they make it so easy and fast for me! Thank you guys!

Rebekah Thueme

No matter how far away from this location I am, I will always come here. I have never had an issue and every one is super friendly and gets you out the door quickly!

Jessica Olmstead

The guy took my package and intentionally dropped it on the floor. Rude and inconsiderate. Not a way to treat a customers package.

Megan Watson

Great customer service and helpful staff. Also enjoyed the cute greeting cards. Will be back!

Peter Chapman

Great ups location. Friendly staff. Very helpful. Use them for all my shipping needs

Dave Duffy

Above & beyond help and reliable service.

Kyle Ruthig

Always helpful and went the extra mile!