Category: | Auto Parts Store |
Address: | 205 S State Rd 135, Greenwood, IN 46142, USA |
Phone: | +1 317-881-1008 |
Site: | stores.advanceautoparts.com |
Rating: | 4.1 |
Working: | 7:30AM–9:30PM 7:30AM–9:30PM 7:30AM–9:30PM 7:30AM–9:30PM 7:30AM–9:30PM 7:30AM–9:30PM 9AM–8PM |
MI
Mike Morey
Ive given these guys 2 chances and Im done. First time I went in to get a jug of oil, there were 2 customers in store and a number of calls. Instead of putting the calls on hold the counter person took the calls and looked up parts, store availability etc. After 15 minutes of waiting I left because I had to get my child from daycare. As I was leaving I saw 3-4 employees all standing around outside the back door. Second trip yesterday I walked in to get oil again. This time I got a jug, took it up to a counter person who wasnt busy. Item rang up 10 dollars more than the "SPECIAL" sign located in the middle of 4 rows of the same jug of oil I was holding. She attempted to price match, but needed a manager. Manager comes out, looks, says "this price is for the synthetic blend what weight do you want?" I told him I dont want a blend, I wanted the full synthetic and the price tag is right in the middle of 4 jugs of full synthetic. He proceeds to tell me "well if you had read the sign". Im sorry, but I shouldnt have to read the fine print on the sign when its located square in the middle of product, it should be the price of that product, not an item 3 rows to the right of where the sign is. Clearly whoever did the merchandising for the special screwed up, but instead of being apologetic the manager proceeded to argue with me. I got Mobil 1 instead and left. The "manager" was unprofessional both in appearance and attitude and once again there was only one person actually working in the front until the manager appeared. If you want service, go elsewhere, like the much friendlier and faster Autozone a few blocks north.
A
A Private User
Service at this store has always been great, but lately seems to drop off... Was my Preferred place for parts until I called on a wrong part ( Charged for correct part, but then gave me the wrong one )... After which I noticed 2 Coil over boot ( C.O.B ) was missing the brass adapters for my 99 F-350 Super Duty & Instead of telling me they dont know or would have to get back to me they left me on hold for over 15 minutes, this happen twice... I wont be visiting this place again for parts..
BR
Britni Farace
Spent way too much money at a car and tire shop whos name I wont mention, only for them not to be able to fix my window that wont stay up. Went into Advance Auto and a gal named Nicole, as well as a man whose name I didnt catch, were both so helpful to give me a quick fix that actually works!! Ill stop here before I ever go anywhere else.
SA
Sara Lay
Extremely helpful staff. Unlike a lot of places they were helpful instead of assuming I dont know anything. Always a great in stock selection. Easy returns. Great deals and otherwise expected prices on most goods. Store is always clean and organised.
BE
Ben Worthington
My go to spot. Always have specials on oil change products,oil and filter I like to do it myself,I dont trust quickie oil change stops I have had costly experiences.They also have a dump station for used oils." PLEASE DONT POLLUTE"..
A
A Private User
Having visited this store a number of times over the years, I have always been impressed with the knowledge and willingness of the staff to assist with any need.
AN
Anthony Theaker
Always super helpful staff, never had an issue. Nothing but good things to say about this place.
AN
Anthony Owens
Very helpful and since other stores sold me the wrong part they got it right on the first time
NA
Nate Reiter
I like this store because sometimes I need parts for my vehicle, and they have them.
DY
Dylan Emerson
Great staff. They do what it takes to get the part you need at a great price!
JO
Jody Veldkamp
Great customer service. Always willing to help solve a problem.
AS
Ashley Smith
Decent prices not very helpful as far as information goes
DA
David Ongley
Right down the road for me, super convenient
AN
Anthony Butler
Excellent service and knowledgeable people.
BR
Brad Roberts
Nice store. Parts are usually in stock.
DA
Dan Kettelson
Advance auto parts. Same as everywhere
JO
Joshua DeVries
Great variety of parts. Helpful staff.
LA
Larry Hughes
Helpful, good service.
JO
Joy Woodcock
The staff was nice!