Michaels

Category:	Craft Store
Address:	120 N Gates Dr, Bloomington, IN 47404, USA
Phone:	+1 812-339-4835
Site:	locations.michaels.com
Rating:	3.9
Working:	9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–7PM

Location

Photos 91

Reviews 25

Joy Lawlor

Worst experience EVER by a really rude and entitled female employee. My spouse and I have spent thousands of dollars shopping at Michaels and to be honest, it is one of our favorite places. Well, not anymore!!!! The experience in there yesterday, Monday, February 22, 2016 around 5:00 p.m. Although my spouse did not spend a lot of money ($68.78) this visit, the employee at the cash register was EXTREMELY rude!!!! I was very upset from hearing about the experience from my spouse as well as hearing first hand by being on the phone with my spouse. As my spouse approached her cash register and sat the items to be purchased down, the employee did not even acknowledge my spouse. Jessica (my spouse) stood there for a minute or two while the employee ignored her. FINALLY, the employee started ringing her up, huffing and signing the entire time and she made my wife feel uncomfortable. At the end of the checkout, the employee put my wifes purchase, which had a decent amount of individual flowers and miscellaneous items in an extremely small bag and kind of threw it at my wife. As soon as the employee let go of the bag (which Jessica did not even have a hold of), the bag toppled over and the flowers dumped out on the floor. The employee did not even apologize or offer to help pick them up. While my wife was gathering up her purchase off the floor, she asked the employee if the copy of the receipt was in the bag or could she get it? With a very rude and mean response, the employee said verbatim "I gave it to you!" Jessica had to check the bag to make sure the receipt was there. After my wife walked out, she was so upset and distraught by the time she arrived at the car, she thought she left something in the store. At the end of the day, NO ONE has the right to treat a customer so horribly. If her job is that difficult or stressful, she should seek other employment. If I were there to watch the entire situation occur, I would have said something to that employee. We are deciding whether we would like to return to Michaels or not! For now, we are still irritated by the way the employee behaved and her tone of voice.

Kristen Taylor

Why cant I just own a Michaels store? Then I would have arts and crafts to do for the rest of my life! I am not the only one who thinks this. There are other people who want a Michaels store just for themselves. But yes they have so much selection for your art needs and plus you can use the coupons off there website for getting 90 % off your entire purchase. Thats how I got my huge canvases so inexpensive. I dont keep my secretes of awesome finds.

yvonne early

Not very happy with the customer service there. When you ask for help finding a product they point and say over there. If you still cant find what you want then youre told were out. Really?

Karen Scherer

The floral arrangements were attractive, store clerks were helpful and they had everything I needed to complete by craft project. Great selection of holiday gifts in the home decor section.

Rachael Himsel

i love michaels! i have to be careful, or i will spend all my money there! they often have GREAT items on clearance, and i think the products are of very good quality.

Amber Reyes

Employees are nice, helpful and generally available for questions. Yarn selection and scrapbooking selection is nice.

luke schäfer

Lots of crafts things. Feels cramped a lot. You will most likely leave the store with glitter on you somewhere.

Chris Vandercook

Framing staff is helpful and worked to find an affordable price for the project I was working on.

Jenevieve White

They rarely have what Im looking for, but always have a lot of neat crafts Im not in need of

Lucas Lim

Great place to go for small crafty supplies. A bit pricey though. They have good sales.

Robert Jenkins

Clean, nice solution of odds and ends for art and decorative needs.