Category: | Department Store |
Address: | 1455 E Lake Cook Rd, Wheeling, IL 60090, USA |
Phone: | +1 847-537-5090 |
Site: | walmart.com |
Rating: | 3.9 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
EU
Eunice Kim
What are worst experience I got from Walmart!! Today My family wasted whole Black Friday Day shopping on Walmart. I wanted to buy new phone to my son. Walmart had 1page advertisement for iPhone Deal with at&t. I checked web, I knew Target and Best Buy has same deal. But I choose Walmart and it was biggest mistake what I made and it ruined my day. I went there 5pm because deal start 6pm. I was first one of line and I made a appointed for iphone 6s. I waited until 9pm because it is first schedule for activation. During the activation, they realized the iphone was not for at&t. There were no iphone 6s from the beginning, they only had iPhone 6 and they advertised like they have all of iPhone models even they mention for all models included iphone 6s and iPhone 6s plus. Is It total deceiving of customers!!!! If we know they doesnt have iPhone 6s, we would not go there and waited. In my case, they confused with even phone. Because of it we waited for that deals...4 hours. The person who did activation for us call manager, the manager offered $100 store card, we want to talk him, he doesnt show up for more than 15mins. the other manager, Tim Graves came and said what!!! they just sell what they get not even matter whatever advertise said. He is not even sorry to us and he said he could not offer $100 because we complain at him. He said you know how many people wait and go empty hand because we doesnt have stocks, go home I will contact at&t and let you know when we can get a phone... without "any apologize". Thats it.... He just so mad I record when he talks. how I CAN NOT RECORD THIS KIND OF EXPERIENCE.... It shocking experience WHAT COMPONY treats customer like this. We left a store ( Walmart at Weeling/IL) at 10.00p.m. Later My husband go Best Buy for my sons iPhone 6s. He call me Best Buy has all of iPhone models(he doesnt bring my sons old iPhone). They go Target and Target has all of iPhone models. What are different from Walmart. Same advertisement!!! Who deceiving customers with it!!! Walmart!!! shame on you!!!
JO
Jonathan Hammons
Every single time I buy tobacco products I have to wait an hour because unlike most if not all Wal-Mart Stores, this is not a speedy ten items or less lane. Why? And when I finally do get there its a chore just to get what I want. I see it,I point to it and Im actually told we dont have it. I see it! Most of the time I have to walk behind the "forbidden zone" and get it myself. And its never in its slot. Today I saw it on the top shelf right at the checkout. I am relieved! I can grab it myself and not have to jump through hoops to get it and play hide and seek with the cashier. I get up there and she asks; "where did you get this?" She acted as if I was a criminal or something. I told her. "You have to ask cashier. Your not allowed to get it." LOL. Really?! I just saved you and me ten minutes of watching you flounder around looking for it telling me you dont have it,etc..and then maybe youll just get tired of looking and let me grab it like I do 95% of the time. Im sick of this. This is a constant reoccurring thing. Unfortunately,this is the only wal mart I can find my product. Not even tobacco stores have it. Heres a novel idea. Train people that know tobacco products and even better..? Put it in its rightful spot!!
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Martin V
Unfortunately this Walmart has a lot to improve. And I mean a lot. I usually come here at night, in order to avoid huge crowds and big lines, but that doesnt always work. It can take me 5 minutes to hurry around the store and get what I need, yet I still have to wait 20+ minutes in line. It has gotten really bad lately. Usually only few self-checkouts are open which do not take cash at times, card or vice versa. If theyre extremely busy at night they will put the slowest person on the register, I believe Mark, (the one with the glasses - avoid like the plague) whose register starts having issues as soon as its your turn to get checked out and who will make you go to another register and make you wait another 5 min (not kidding) as he slowly puts up all his plastic bags and gets the new register ready to go. The problem with his old register? The scanner stopped working and he was too lazy to use the hand scanner. Also if you come here at night, dont be surprised to hear associates start yelling at each other over 3 isles, stocking shelves with boxes everywhere, or just sometimes being super creepy riding around smiling and following you on that floor cleaning machine thingy.
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Nicole Gargano
Awful awful awful Wal-Mart. No one around to help. No one speaks English. Short staffed. And managers do not care to help or get help for customers. I wejt to get help from a manager that my boyfriend had already asked for help and did nothing to help. Stood around with other employees just talking while the check out lines were long. Took about 6 to 7 people to get any kind of help. One girl didnt even say anything to my boyfriend when he asked for help. She just walked away while he followed and "got help" that never came..dont go to this Wal-Mart. Nothing but terrible service.
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Avinas Bhatta
Best place to do your groceries. You will find different varieties of items. You can also download the Wal-Mart App in your smart phone to find out the item you are looking for in the store. Also you dont have to look for the price of not written. Just scan the bar code using your Wal-Mart App. Also try to submit the receipt though your Savings Catcher in Wal-Mart App. So Wal-Mart will verify the item price in the near by grocery stores, if elsewhere item is less priced, Wal-Mart will return your money.
KA
Karen Hechtman
This location is always clean and a bright, price tags are posted, and most of times the products you are looking for are on the shelves. The downside is that when looking for somebody who works there, they are always so busy running and doing that they hardly stop to say hello. Even the manager was annoying as if he had somewhere else to be and his customers werent that important. But I keep coming back because like I said the merchandise is in stock, and also the prices are the best in town.
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Lakmini Widanapathirana
Ordered my sons first birthday cake from the bakery and it was AWESOME!! I gave a picture of the design I needed and they did a great job crating it! The taste was really good too..... The bakery in charge Shauna was very helpful and did a great job communicating with me and decorating the cake to my requirements. They didnt have a bow in the color I wanted, so they air brushed it with the color I wanted. Everything was spot-on!! Thank you Walmart Bakery for making our event a special one!!
PE
Peter Silzer
Clean store. Everything you need. I once left a bag at checkout and the immediate management didnt believe me and said they checked the cameras, coming back after two minutes (not enough time for something that happened the day before) and they refused to do anything about it or believe me. I had to get corporate and the general manager involved to recover my approximant $10 of groceries in that bag. I was very disappointed in how they initially handled it.