Category: | Watch Store |
Address: | 5220 Fashion Outlets Way, Rosemont, IL 60018, USA |
Phone: | +1 847-233-0953 |
Site: | stores.fossil.com |
Rating: | 3.2 |
Working: | 10AM–9PM 10AM–9PM 10AM–9:30PM 10AM–9:30PM 10AM–9PM 10AM–9PM 10AM–7PM |
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Madeline Stewart
The employees were very rude and argumentative. I went with two friends and we each made a purchase. The employee clearly did not know the sale price of the necklace I got, and I asked for it to be corrected. She took forever to calculate 50% off. Then when she told me my total was 16.87, I gave her 26.87 because thats what was in my wallet, and so that I would get $10 back. She put the cash in the drawer and gave me my receipt, and when I asked for $10 back she said, "Well you only gave me $16." I told her that I had actually given her $20, to which she yelled back, "NO YOU DIDN"T!" She became quite hostile over a matter that was her fault for not paying attention in the first place. She continued to tell me that I was wrong, and I was finally about to give up and just ask for my money back and leave without the necklace. After about a minute of her yelling pretty loudly at me, she said, "Oh, I do remember putting the bill over on that side." So she called a manager up and gave me my $10, then continued to try to sell me charms to put on my necklace that I had just bought.... Seriously dont go here, and if you do, make sure you have lots of time to spare and dont pay cash.
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Trixy Rodriguez
I wish I could have gotten his name I noticed his colored eyes though!!!! Best sales rep ever! Super helpful ! He should be promoted ! Thank you so much for all your help and patience !
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kate nichiporuk
The employees very rude, terrible customer service
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Darlene Dunbar
Good prices. Lots of choices.