Category: | Cell Phone Store |
Address: | 6170 W Grand Ave, Gurnee, IL 60031, USA |
Phone: | +1 847-855-6044 |
Site: | cellairis.com |
Rating: | 3.2 |
Working: | 10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 11AM–7PM |
TO
Tony Marotta
I had a bad experience with these guys. The backlight failed on the new screen they installed after 7 weeks. They opened my phone and said the symbol on the screen wasnt theirs and they wouldnt replace without a receipt. After driving home and back to produce proof of purchase they said well we still cant help you unless you want to buy another screen as our symbol is different and you must have had someone else replace the screen. $170 wasted here. Recommend either replacing on your own or using licensed Apple Store, these guys are a joke.
IA
Ian Vandenhazel
I cannot believe how such a poor organization popularly exists. I am blown out of my mind by the low quality products they offer at such high prices. If you are smart, you will not do what I did and just go to a reputable electronic location. Confused by a recent review marking this place as 5 stars, and describing such an amazing experience, I am appalled to find such clear discrepancies. "Eyad" made two reviews for two different electronic locations, with the exact same appraisal. Meaning it is phony.
EY
eyad sarhan
Went in to fix my galaxy s7 they were the only ones to give me the best price in the whole mall they were really nice and fast doing so havent had any issues with my phone since they fixed it also bought a really nice phone case and they through in a screen protector for no charge really good customer service i definitely recommend this place.
HU
Hummad Khan
Horrible service, they broke my phones backlight and had the audacity to charge me AN ADDITIONAL 80$ to fix something they broke. Now I have a broken phone that doesnt work. Dont go here, Save yourself the hassle and spend the addtional 29$ and get it done at Apple!
KA
Kari Tjader
This place is awful! They steal your money and do not back up guarantees. The products are not functioning and do not work. Waste of money and this owner does not care about your business. Do not go here!
JU
Junaid Ali
Good place to repair your phone really recomended and freindly staff.