Howard Beauty Supply

Category:	Beauty Supply Store
Address:	1123 Howard St, Evanston, IL 60202, USA
Phone:	+1 224-420-9794
Rating:	4.2
Working:	9:30AM–8PM 9:30AM–8PM 9:30AM–8PM 9:30AM–8PM 9:30AM–8PM 9:30AM–8PM 10:30AM–5PM

Location

Photos 24

Reviews 21

Dawn Styles

I am extremely disappointed with the customer service. As a stylist I often visit this store to purchase hair for my clients which is about 2-3 times a week. I am sad to say that the customer service gets worse every visit. Today I went to purchase hair, after selecting my items i approached the register and proceeded to wait about 2 mins for someone help me. I then called out for help, and after the third call for help I was approached by a young lady. She Immediately stated in a nasty tone " I cant ring you out, so you gone have to wait".....she then walked towards the back where the wigs are located and said to another young lady " can you ring her out she has a nasty ass attitude." (WOW). I then addressed both young ladies, explaining that I had heard the rude comment, and felt it was very rude and unprofessional. The first young lady then said to me "whatever " and threw her hands up. As I was being checked out I proceeded to express how disappointed, and disrespected I felt....the girl checking me out just kept laughing while I was speaking to her. This is totally unacceptable, and horrible customer service!!! As a more mature woman I do not appreciate being cursed at and spoken to with such disrespect. So under no circumstances will I be going back to this store. Main beauty supply, and Wilson beauty supply both have a wonderful selection, great customer service and even better prices. Thanks too your terribly disrespectful employees you have lost a customer!!

SweetLuxury LouisVuitton

This used to me my favorite wig & beauty supply store. Since weve come into 2016, the store staff has been very horrible to me. The staff used to always be super friendly with me until I came in one day during Black Friday, I got chewed out by 2 different new employees saying I couldnt try on a wig. I came in with plans to buy the wig but they were so rude to me, I had to leave & I didnt buy anything. :( Since then Ive come in which is in 2016. Nobody has any knowledge on helping me with anything, I called once about wig shine and they said to wash it, youre not suppose to wash a wig until it needs washing & you have to do it with special care. Now they charge $5 to have a lace front wig trimmed, no thanks Ill YouTube it & learn myself. Bring back the nice employees or this store will slowly sink down the hole. :(

Shy Powell

Love this beauty supply store...its close to me, the staff is friendly nd very helpful, it stays clean nd alwyz neat, I can alwyz find wat I am looking for nd the prices arent bad at all...hands down the best beauty supply store in Evanston for me...

LiBenn Creations

Howard beauty supply is amazing! Its a very good hair shop, they sell a variety of hair textures and high quality wigs for really great prices! Its the perfect place to go for buying hair for hair and wig projects.

AhTian Newsome

Poor customer service. Multiple employees looked at me walk in and just glanced away. They have a lot of products but no one to help. Wont be returning

A Private User

Customer service is wonderful. The store is always clean and neat. They always have what im looking for........ Two thumbs up guys I love this place

Hillary Jones

Small, the whole store is mostly hair, staff not friendly at all. The cashier didnt say one word to me.

Nicholas Joe

Great service. Started losing my hair and Alex helped me out with a nice wig. Highly recommended

Precious Mbaegbu

Their services was great, and if you needed assistance, it will gladly be given to you.

Brian Shin

best beauty supply store in Evanston. The Boost Mobile store next door is awesome too

Me Adams

They usually always have my product and the owners son looks out for me