Category: | Clothing Store |
Address: | 5220 Fashion Outlets Way #1005, Chicago, IL 60656, USA |
Phone: | +1 847-678-3795 |
Site: | forever21.com |
Rating: | 3.1 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–7PM |
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Ashley Anderson
Horrible customer service! Associates lost my item while it was at the he register and I was checking the promo, which I was only told about once I was at the register, and by the time I came back it was suddenly "gone". The associates and manager had no explanation and did little to nothing to resolve the issue. As a manager in retail myself this is totally unacceptable. Not to mention the amount of time I spent waiting in the phone to speak to a manager because they were all "busy". Completely rude and unacceptable! Horrible location!
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Fong Angela
A few months ago, I had to ask THREE sales associates before 1 of them would check to see if an item was available in a different color. 1st sales: "Um... I dont know where that is... You can to go to the register." There was a huge line & I didnt want to wait when she couldve gone to the register with me. Sales #2 (while she still had her lanyard on): "Im off the clock. You can ask someone over there." Sales #3 finally took me up to the register
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jose mendez
Convinietly located, nice store. About customer service... you are pretty much on your own for the most part which to me is not so bad I rather have no one breathing down my neck when I shop; I did approach a couple of associates working the floor and asked a few Qs they cordially pointed me in the right direction and continued shopping.
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Angela Boyd
love shopping here!! Forever 21 has great selection of clothings and I just love love the sales they have. Every time I hear about the sale, Im the first one at the door when they first open. I love their staff here.
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Hussein Musa
Fatia was super nice and allowed us to put our items on hold during the crazy black Friday madness
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Jarek Damcyk
Favorite shop of my wife