Starbucks

Category:	Coffee Shop
Address:	1920 Scenic Hwy S, Snellville, GA 30078, USA
Phone:	+1 678-344-2044
Site:	starbucks.com
Rating:	4.2
Working:	5AM–10PM 5AM–10PM 5AM–10PM 5AM–10PM 5AM–11PM 5AM–11PM 6AM–9:30PM

Location

Photos 100

Reviews 24

Michael Faulkner

Usually good quality and friendly staff, but the past few orders have had problems. Not sure if it can be attributed to the high customer volume or new hires for the holiday season. Still, the oversights are not due to laziness or apathy, which is why they still deserve a high rating. The venue stays clean and publicly accessible stock is orderly and easy to search. The register portion of the counter could be better organized, and the scanner for mobile apps needs to be easier for customers to access. The furniture is comfortable and in good condition, and free WiFi through Google is available. The exterior has good seating options. The drive through is standard: nothing special but nothing negative either. No Starbucks has ever figured out a decent way to affix a tip jar at the drive through, and this venue is no different. Unfortunately, parking is extremely limited, and due to customer volume, the drive through can stack all the way out to the 124 entrance, which adds to traffic issues. Because of surrounding structures, theres no viable fix for that. Still, staff attitude, environment and product quality outweigh the detractors.

Olga Williams

I love Starbucks coffee!! I also love their toasted bagels and their very courteous and pleasant staff. Recently I have been going for toasted bagels and butter, but it was always finished by the time I went. Today was one of those such days.....and I left with an ache for that toasted bagel. Later I went back for a coffee this time, and the guy remembered my face!!!! He said to me, you have been coming for bagels and it is always finished on you, so today, the coffee is on us That was the sweetest thing!!! His action told me many things; positive and progressive things. His action says that the customers are important. That they are important enough to know, to be treated the best, and to be satisfied. That is the hallmark of an awesome customer service professional!! Way to go Starbucks Snellville. You rock!!!!!

Kelley Rhule

Its your typical generic Starbucks. Whoever engineered the actual parking lot did not put a lot of thought into that, the entrance & exit to the shopping center, plus the long inevitable drive-thru line. Usually my drinks here are made as would be expected but I have had a few times with MY $5 DRINK FILLED ~60%!!! CHECK YOUR DRINKS, Open the lid and make sure that its Filled Up! I mean you dont want to Burn yourself but you dont want to pay $5 for a half a drink either!!!

Marisol Luna

I go about 3 to 5 times a week here... (morning mostly ) and recently they have new personal and its the worst attitude and service ever. I gone to this Starbucks since they open it. Very rude... by far... if your unhappy because you been up very early because you need a job than you need go get another job. .. yoday wasnt the first time I got bad service but when your on your way to work you dont have time to. complaint, I wont be going back at least for a while.

Ruben Brasoveanu

Im not going back to this location they dont want people to sit and enjoy coffee, the AC is running nonstop its like a freezer every one has a jacket on and are dressed like is below freezing. I asked the person at the registered to turn down the AC and she said there is nothing she can do about it its set and no one can change the temperature. Thats ridiculous outside is cold and inside is colder.

Raymi Munoz Cuberos

ME ENCANTA LOS LOCALES, EL CAFE HELADO, el personal siempre atento a todos los detalles, creo que si le ponen de esos muebles grandes nadie Saldría del lugar.

Tinee Haskins

This was a great location. This was my first time to this location I usually go to the satellite Blvd store but its good to know there is another store that matches them. This was hard to find another match for them I mean cause more stores I visited just didnt compare. But this store was clean and friendly. And really know how to make some good frappie.

Maria Mason

Great staff and quick service through the drive thru. My orders are always made correctly. Its confusing to get to the entrance. If you are coming up Scenic, you cant make that left. You have to go left in Wendys or drive up to the gas station. The Eggnog is seasonal but its delicious.

Kevin Walsh

Excellent customer service. Although I dont consider myself a big coffee drinker, some staff members here took the time and made the effort to learn and remember my name as well as what I most often choose to to have my cup filled with, plus the occasional cheese danish.. ;)

Harrison Brice

Good location just off of Ronald Reagan with a fairly friendly staff and quick service. Its sometimes busy, but this is really only on weekends. Parking is extremely limited, however there are other parking lots with usually empty spaces adjacent to the building.

Brandon Amato

Great service and friendly staff, its just a little too small for the volume they do here. The parking lot gets gridlocked at peak times due to the line for the drive through window, but otherwise this is as good as any Starbucks location.

steven burkholder

This Starbucks messed up 3 different orders. Complete incompetence. If youre in a hurry, or have less than 30 minutes to wait dont come here. Ive called corporate on them 3 times. Nothing changes.

Emma Crumpton

Everytime I go through the drive thru, they get my order exactly right very quickly. Im in and out and enjoying my coffee on the way to work without having to fix it. Thanks guys for being awesome!

Sean Rollins

Nothing too special going on, just another Starbucks drive-thru. Always a wait, thats why not 5 stars, not a reflection on the staff or restaurant, just a reflection on reality I suppose.

Julie O

I order the same drink every time I go and somehow they manage to make it differently each time . I was a frequent customer but recently my daughter and I have been very disappointed

Harrie Weidenbacher

Very prompt service, tasty Venti iced caramel macchiato with extra whipped cream, and clean, quiet surroundings. Too expensive, but arent all coffee shops? I give it 5 stars.

Denise Handon

20 minutes in drive thru. Request 3 creams 3 sugars. Diary milk poured heavily and sugar free hand sprinkle. If it was inconvenience I would prefer to prepare myself

Marjorie

Friendly staff, but they need work on their drive-thru being more efficient. Its hard to be in line as the space is so small, much less be waiting over 15 mins in line.

Shirley Kennedy

Love Starbucks! The staff was great, though they did seem to forget about my panini, as I had to wait a minute for it. Other than that, everything was great!

Gabriel Ortiz

Nice, friendly staff... Just wish they had more tables and Im not a big fan of the counter in the middle of the store. But its a good spot to go to :)

Toria Williams

They never get my drink correct and have an attitude when I ask them to fix it. I stood at the register 2.5 min before being greeted. Smh!

Laura Lockhart

The Drive-through was soooo long, they gave me dble my order for the inconvenience. That was Awesome, but the wait was ridiculous.

LaTarra Ollie

Friendly, down to earth staff, always clean. There is limited parking though. Drive-thru times can be brutal during peak hours.

Ayana Knowles

The drive thru team members are true wait staff. Kind, professional and considerate. Also gave me free coffee for the long wait.