FedEx Office Print & Ship Center

Category:	Print Shop
Address:	2349 Windy Hill Rd SE #110, Marietta, GA 30067, USA
Phone:	+1 770-953-8088
Site:	local.fedex.com
Rating:	3.6
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours

Location

Photos 30

Reviews 24

Audrey H

Jeron and Sam are extremely rude and incompetant. This location shipped my package to the wrong location twice after I paid 35 dollars and some change to get it there in 2 days. I asked to speak to a store manager and they refused to get him on the phone. The issue is still ongoing. This store refuses to take ownership in the process. The morons here sent me down to the Franklin Rd store and those 2 ladies were very helpful (a 1st for FedEx in this fiasco). They told me that the guys there absolutely could have helped - apparently they just did not feel like it. Both lazy and stupid. Most of the folks at the main 1800# were just as rude and stupid as the 2 clowns at the store. To beat all theses were Christmas presents that they lost. Just lovely. I would have been better off using UPS or even USPS - and I will NEVER USE FED EX AGAIN - mainly due to HORRIBLE CUSTOMER SERVICE.

A Private User

Worst service. It doesnt matter how big the office is, if it is unable to meet the basic needs of the customer. I really hate this branch. I want a return prepaid shipping label. I do not know how to generate it on-line. I went to this branch for help. They asked me to visit the website and print it on-line. Dont expect the customer to know everything about your product. Ask the basic questions to understand the customer need. Ravi

Alicia Silverton

Visited this location for re-order of invoice and numbering of the invoice, as this location did it 6 months ago for our business, the employee stated the invoice numbering is discontinued? I made sure he understood our need and he insist on what he said. I was in Duluth,Ga same day and that location did the order and stated I was given false information. FedEx if you care Windy Hill location needs TRAINING. POOR CUSTOMER SERVICE!

James Tobias

Ive literally been standing here for 30 minutes while the guy packs my item in a box. Not a single word of hey itll just be a few minutes or even given me a quote on what the price will be. When I go to a ups store, I drop off the item, pay, and off I go. I could have just packed this myself if I knew Id be standing here 30 minutes. Ill be going back to ups store after this experience.

Justin Powell

The broken printer and long line to use isnt the reason Im leaving this review. I was refused service here because I wouldnt buy their envelope. The package was pre wrapped from the precious sender. The lady at the counter told me she was allowed to refuse the shipping service and was rude. If you value customer service drive the extra miles to another location.

Mike Logan

Came here about 8pm on a Friday, and although Im not expecting great service at this time, I think waiting 40 minutes just to be helped is a bit long. One patron left joking that it was her bed time now. Normally a great place, just dont come here on Friday I guess.

Tyler Rood Design

Lary was very patient and helpful with my late night resume print job. I needed to do a few test prints before I did the whole print job and he was very patient as I decided which one to go with. Ill be coming back here again if need be.

Sarah Norton

Ashley helped me with a project for my wedding and was so patient and helpful! When original plan was way out of budget, she provided alternative suggestions to keep my costs down. She was professional and so kind!

Chelsea Atencio

I live in Arizona and was in a hurry to get a bunch of manuals printed. They were so helpful and they were able to print them overnight! Plus the guys there were so friendly over the phone. Thank you!

Mitesh Mehta

Excellent place. Especially Larry. He helped us in a tough spot with patience and speed. Called us back multiple times to ensure he got the print order right. Ill definitely go back.

dudeman30075

The staff there doesnt want to be there. FedEx obviously doesnt care about their employees or they would have addressed it. Ill ship USPS from here on out!!!

G Michael Leonard

Outstanding service every time. Only issue I had to deal with was rude and disorderly customers with unreasonable expectations.

Candess Wing

Terrible service. They required me to purchase $25 box to ship a broken computer. Take your business somewhere else.

Meesh Hooks

The staff gave me an estimate before I packed my box. Purchased my box there and packed it. Friendly and helpful.

Lane Greer

Everyone is helpful and the store is one of the largest ive seen in a while. Full size Office and Print center.

Ade Akin

Gene was so patient with my many questions. Truly appreciate the customer service I experienced.

Sumiya 8888

Lol dont go Saturdays! Otherwise, thanks ladies and gents for professional teamwork .....