Dollar General

Category:	Discount Store
Address:	989 Athens Hwy, Loganville, GA 30052, USA
Phone:	+1 770-982-3449
Site:	dollargeneral.com
Rating:	3.2
Working:	8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM

Location

Photos 48

Reviews 23

Chase Singleton

"Jessica" who said she was a manager rang me up at the cash register with 3 dvds that were $1 a piece, but they were on sale for $0.01. I was happy and she let me check out and said, "Wow, thats a great deal! Nice job." She then asked me, "Can you hand me all of those dvds? Id like to get some, I love watching these!" (They were the movies that have around 5 scary films on one DVD). I handed her the movies and she went through them all and found all of the "echobridge" ones and said that, "all of the echobridge dvds are on sale". I then thought that I might want a few more and asked her if I could see them again. She said, "Sure" and handed me the pile of movies that werent on sale and were all "MOVIES U BUY" videos. I said, "No, where are the echobridge movies?" She didnt say a word, but you could tell she was angry and pulled them out from behind the counter where she was hiding them until she got off work, so she could purchase them. I found around 20 movies (around half of them) that I wanted and I was thrilled to check out and get home and watch them. I was walking over to the other cashier to check out, because I didnt really trust her and she said, "Close your register down and go on break." He said he would after taking me, but she said, "Dont worry, Ill get him." Thats when I could tell something was up and wasnt going to go well. I put the dvds down and had my money in my hand, ready to pay. She NEVER even scanned one of them, but said, "Ahh, those are all $1 each". I said, "But you havent even scanned one? Can you scan one on the cash register so I can see that it is popping up as $1?" She walked over a few registers down and walked back and said, "Yup, its $1". She claimed she scanned it on her handheld device. I asked her to scan it on the register and she refused, because they were $1 each. I then said, "Ok, thats fine, Ill still take them." Because I looked in my wallet and found $40 that I forgot I had in there. Her excuse then turned into, "Actually, I cant even sell you these". I said, "What do you mean?", she said, "Its actually telling me that I cant even sell you the movies." I said, "But you havent even scanned any of them? How do you know that they have gone from $0.01, to $1, to not sellable in less than two minutes?". She refused to sell them to me, even at $1 a piece, because she knew they would ring up as $0.01 each and it would let me check out! She then picked up a phone and started mumbling for 30 seconds and then hung up. (I am pretty sure she wasnt even talking to anyone.) She came over to me and said, "Yea, I was told I cant sell you them." I asked, "Who was that?" And she said, "The manager" and I said, "I couldve sworn you told me you were the manager and you didnt even mention the DVD names or anything, they wouldnt even know what you are talking about and they would have told you to scan one of them, which you STILL havent done." She didnt have an answer for me, so I called the police. While I went to talk to the police, she grabbed the whole stack and went to the corner room and you could hear her shuffling boxes around. She walked out without them and she clearly was hiding them for herself. The officers asked her what was going on and asked her why she wouldnt sell them to me. They kept questioning her and she was straight up LYING TO THE POLICE!!! She said she rung all the movies up and it wouldnt let me sell them to me. I said she was lying and they asked to see one of the movies scanned, she refused. She said she had to send them back to the supplier. Within a minute, she told the officer that she had to throw them away. Within 20 minutes her story went from: -Yes, I can sell you these, hand me the rest so I can buy some after I get off work. -They are $1 a piece. -Sorry, I cant sell you anymore of these. -I have to send these back. -I have to throw them away. -You can come back tomorrow and try. You have a compulsive liar working for you who basically stole items from a customer! YOU LOST A FAMILY OF CUSTOMERS FOR LIFE!

Lauren Gilbert

Clean, well organized. The staff werent as friendly as theyve been in the past, but it was very busy, and for some reason, although there was another associate right there, only one cashier was active. I guess I might not be little Miss Sunshine either under the circumstances.

hope vlogs

Workers are rude ànd parking lot is dark and unsafe at night. Sale boxes piled up no prices on anything ripped packaging and full price when asking why cashier says dont know she doesnt price things

Susan Deas

All of the clerks were friendly and helpful. I had an enjoyable shopping experience, found everything I needed for less than $10.00.

Tamara Thompson

Store needs to be mopped and more tidy. Service varies, can usually count on waiting in the check out line

Dinorah Serra

Open food boxes like dounats and candy. Very unorganized. Long lines at the register

Carmen Singleton

Had horrible customer service! Extremely dirty store! Go see for yourself

Louis Smothers

I like to shop at dollar General. I find everything I am looking for.

Francisco Alvarez

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