The UPS Store

Category:	Shipping and Mailing Service
Address:	4850 Golden Pkwy b, Buford, GA 30518, USA
Phone:	+1 678-546-1172
Site:	theupsstorelocal.com
Rating:	3.8
Working:	9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–5PM Closed

Location

Photos 9

Reviews 13

dean sarnowski

i would leave it as 1/2 star if i could came into the store Monday to ship out a package, it was an amazon return that unfortunately i had to pay for. i am not an avid online shopper so this was all new to me. the older gentleman said i needed to pay for return and packaging as i did not bring in original box as well. ( so far ok ) the indian girl came and took my package to the back to pack it was a box of solar lights still in the original box just not the amazon box. NOW comes PROBLEMS #1 i had to give me number 4 times yes you heard me 4 times to the older gentleman #2 after that he made several mistakes with my name and address before finally getting it right ( or so i thought) #3 the indian girl had long before packed and brought the box back up and managed to help few others in line while i am still being waited on. after we finally get settled with shipping cost and its time to pay my bill went from $13.26 to almost $29. #4 when i asked why $29 the man got really upset and asked me who was going to pay for the box? excuse me... as i had mentioned earlier THIS IS NEW TO ME. IF YOU WILL TAKE A MOMENT TO LISTEN TO ME I WILL UNDERSTAND. all you had to say was that the original price was shipping the difference was for boxing. #5 after looking over the label we found ISSUES... after all that repetition we still had mistakes.. the girl finally stepped in and quickly corrected the address issue as the older man apparently having some sort of issues understanding basic english. #6 i still have issues with why i was charged almost $16 for a small box that held 2 solar lamps but by then i was just frustrated and wanted out #7 clearly this gentleman is not of age to be working at a UPS Store MNGT you might want to make note and perhaps dedicate another area to him i will NOT be going back there again and will make time to make way out to FEDEX or another UPS .

Larry Kennedy

My wife and i have been customers of this store since the current owner took over back in 07. Recently my wife turned to them for help as my health started to fail and we needed to make copies of my medical files (keep in mind these are hundred and hundreds of pages). Ash gladly took on the responsibility of making these copies making sure that its all in order and being kept confidential. All my imaging are being transferred onto disks as well. Leslie and i cannot express our immense gratitude for the help you all have given us in this difficult time. You have take a small burden off her shoulders and for that we will always be grateful. God Bless You Ash, ( i know there are more in staff there but unfortunately i dont know you all but THANK YOU!) P>S i appreciate those Get Well Soon Cards also.

David Henderson

We used to have a mailbox there for years and have since then moved, but have still stayed loyal. The staff there is great. Ash the manager is always helpful and created this great print job for my business. She does all my color prints and binds these projects up for me. The pricing is very reasonable and are always willing to work with me my deadlines. i would highly recommend them for your print jobs or your mailbox needs.

Mary Adams

Because I feel that if u are shipping a flat rate package or envelope as in my case it should be the flat rate. Not triple of what it should have been Im a single mom and I feel as if I should have been told or not felt as if I was taken advantage of. I called this morning and the guy was rude. I will never go there again nor recommend to anyone period unless they fix this

Shannon Akin

Shipping to a military address and this is the only location near by. Every time I go they charge me different amounts and spend half an hour on the phone figuring out how to shop to the military address. Ive spend fourth five min trying to ship one box at least twice.

anthony franklin

I am always coming in here for my scanning and printing needs. The Staff here has a fast turn around time on my print jobs and recently shipped a hassle free freight with them. What more could i ask for from my local UPS Store.

Kimberly Falkenhayn

We have a business P.O. Box there and I have to say that the owner is a great guy. He really knows his customers! Every time I walk in I get a smile along with friendly, fast service. Would definitely recommend!

Trish Stevens

The employees here are great! It is a friendly place to come and get all your shipping and or printing needs fulfilled. They are knowledgeable and are pretty competitive when it comes to their pricing.

Faraz Bharwani

Staff working there is amazing. They always go above and beyond to make things happened. All my shipping and packaging as well as printing is done from this store at very competitive rate.

Douglas Knudsen

We are regular customers and always have exceptional service every time that we are in the store. They help our business run smoothly. Highly recommend.

Kimberly Kimmyisback

Ali and Ash are always helpful and pleasant when we come into the store. Really enjoy their smiling faces! -Law Offices of Stephanie Salb, PC

A Private User

Awesome service!! Nice and help in anyway possible!

Matt Lichtenwalner

Ali and Ash are awesome and so helpful!