Beauty Hills Beauty Supply

Reviews 7

AU

Audrey Asiedu

Ive shopped here twice. Will not go back again. The first visit I purrchased a wig. They only want you to try three but the lady was nice enough to let me try a fourth, so I could get a good fit. The 2nd time, I bought 2 crochet caps. I didnt try them on, just picked the colors I wanted and went home. 2 days later, I reached to put my grey cap on my head and noticed there was no elastic to hold it and place. So I put on the blue one and went back to the store to exchange the Grey cap. I couldnt find the receipt and I read the sign, but figured they would replace a faulty product as good customer service. The woman behind the counter said she wouldnt exchange it even if I had the receipt. Tried to say I used the cap and was trying to shoo me a way like I was a trouble maker. Another woman said if I brought the receipt she would consider exchange, but the woman behind the counter kept telling me not to come back, even with the receipt. I felt jipped and looked down upon. I will not go back .Sucks to have to pass by the store in my neighborhood to go to another. But they do not deserve good customers .

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Joan Chege

This store deserves no star at all. I went there today to buy some weave. One of the ladies asked me how she could help me and i told her i wanted to buy some weave. I asked her to show me the brazillian hair she had. She showed me 2 different bundles. Then i asked her if she had any more and i could tell by her body movements i was bothering her. She gave me a nasty look and when she was reaching out to show me the hair i told her seems like i am bothering you so dont bother. She looked at me and then said something in their language to her friend. I mean the ladies working there had horrible attitudes towards customers. I will be going to other stores. Not going back.

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Brandi Tolliver

I actually love this place. Ive been here several times and have never had a bad experience. Theyre always friendly and help me when needed. Ive had to return hair during the back to school rush and they remembered me. No hassle at all! I, also, love the free samples! Will continue to buy from them.

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Grace Gatauwa

I shopped here but i regret it they had bad attitude following you everywhere like you was going to steal from them one of the lady grabbed the hair from me saying it was sample hair come on dont snatch just ask me to put it back no respect at all to the customers.

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Akiyia Kelly

I was very unhappy with the Customer Service I received here. But I can Truly say they have a lot of different types of weave to choose from. They always keep up with the Trending New Hair.

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Frankie Gunnz

Customer service sucks, they need better trained workers. Good selection on hair products and at an ok price, Just need to work on customer service badly.

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Nicole Drake

Has a lot of variety in their products. Even though the ladies seam like they have attitudes they are really nice

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