LensCrafters

Category:	Eye Care Center
Address:	3119 Daniels Rd #110, Winter Garden, FL 34787, USA
Phone:	+1 407-654-6060
Site:	local.lenscrafters.com
Rating:	3.8
Working:	10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 12–6PM

Location

Photos 12

Reviews 10

Nicole Rodriguez

Completely dissatisfied! What an utter waste of time and money! The eye exam itself was just an okay experience, not much communication from the doctor and had to ask the front desk for information about my childs exam since the doctor didnt see fit to speak to me! Then my eye glass ordering experience was a complete mess! The person entering my order took forever because she couldnt get the computer system to work for her and kept giving me several different prices for the same exact order! I agreed to have Rx lenses put into my Maui Jim frames. They took my money (nearly $400 plus what they billed the insurance) and my vintage sentimental frames only to notify me 2 weeks later that they cant put lenses in my frames. ( they also charged $100 up charge for using my own frames, basically billed for not buying frames from them) A complete waste of time and money. They have offered nothing to rectify the situation other than a patronizing apology! SORRY does nothing for my inconvenience! The store should have been aware of the fact that my frames were discontinued and not able to have lenses made for them...they didnt care because they just wanted to make the sale! Dont wast your time...find a more reliable and responsible place to get your glasses! Overall Terrible experience!

Darsh Desai

1. This is a multi million dollars business entity and they do not have bathrooms for the guests. Bathrooms are only for the staff. The staff told me to go to Panera Bread to use bathrooms. I hope owner will take a note of this and recognize that customer is KING. Their comfort should be first. Customers some times spend two hours at their place. 2. Every staff is well trained to sell the customer more options at every part of their offerings. 3. I found their prices average 30% more compare to anyone else. These are the money, clients pay from their pocket as they are not covered by majority of insurances due to maximum allowable cap.

Kenneth Lyons

Dr. Love was great. It was my first eye exam in over 10 years, and first time of needing glasses. (for distance). All went well. Got a little discount using triple A. Retail: I was concerned about costs as most of the frame are over $100 dollars but was informed they have clearance and my insurance cover some of it. The manager did my final fitting and went over all the cleaning instructions. Great job. Ill def come again for replacements and a yearly checkup exam. For everything was just under $300.

Linda Peterson

this was our first visit to this particular Lens Crafters. For the past 25 years both my husband and I have been coming to Lens Crafters. This is the first time that we have been so very impressed. Dr. Thai and staff were really great. Very professional, personable, and helpful. The eyeglass staff were a mirror reflection of Dr Thais staff- If you want a great experience this is the place to come.

wanda Caraballo

My only complaint was about the use of bathrooms. Spent over $900.00 And was told to walk over to 5 Guys because bathrooms were for employees only due to medical supplies being stored in the bathroom. I was in total shock! Does not make absolutely no sense. What if it was an Elderly person? What happen to customer service! They just LOST 4 customers!

John Cole

Best LensCrafters Ive ever been too. The staff and doctor were friendly, good-natured, thorough, the services prompt, the establishment clean, and the prices very reasonable! I will definitely be going there for my future eyecare needs.

Diane Fellows

My husband and myself were very pleased with the thoroughness of the eye exam. Every single employee was very friendly and helpful. We plan to continue seeing Dr. Thai for many years to come.

Cori Bledsoe

the lady was so nice an the $ r low I went to bay hill an look at the same ones for 500$ an came here its only 250 I love this place an the ppl in it a. love my new glasses

juny ou

为我提供免费的更换鼻托服务

Melinda Olivencia-Lozada

Great service and nice selection of Eyewear.