Category: | Outdoor Sports Store |
Address: | 35 Hypolita St #105, St Augustine, FL 32084, USA |
Phone: | +1 904-808-7000 |
Site: | bearmountainusa.com |
Rating: | 3.9 |
Working: | 12AM–9PM 12AM–9PM 12AM–9PM 12AM–9PM 12AM–9PM 12AM–9PM 12AM–9PM |
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Bryan Gorham
Took a trip to St Aug back in May 2016. Stopped into this nice hobby shop, seen some pretty cool drones and I decided to purchase one. After spending a few hundred dollars, the cashier claimed how helpful the owner was with drones, and told me if I ever had a problem to contact him anytime at the number on the card. I was impressed. So, here is the review. After a few weeks the motors on the drone had problems, one stopped working and another is not far behind and not running properly. After numerous calls in the past 4 months and speaking with the owner once on the phone and members of his staff a few times, I still have anot expensive piece of plastic that does not work. Ill just take this as a lesson learned. Since then I have bought another drone, works great and great customer service. Hopefully when I make another trip down from Indiana I will get the opportunity to take this back for a full refund. We shall see
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Patrick 12 Thurman
I highly recommend this store to everyone interested in this type of manly merchandise. They offered to sharpen my knife for free, even though I did not purchase it there. They also replaced the screws on it with blue titanium ones I brought in along with the swing bolt for free. In return, I purchased an excellent Spyder sharpener from them. All of this was going on in the aftermath of a hurricane repair to the owners home. You cannot find better customer service or products anywhere. I am also in the customer service business, and I know some people are hard to please, so take these negative posts with a grain of salt, and read the responses. I will be back for more great service!
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leonard fiducia
the owner is humble, polite, friendly and will go out of his way to help you. I am disabled and he helps me when needed. however you do get provolking beggers, young able to work, harassing old people and women. He will stick up for them in a amicable way if need be and police are not around at that time. I saw the picture of the guy that gave him a bad post. Im sure he wasnt a patron and see him around, he got issues and should leave the working man alone. enough said , visit the place and you will see their good people and interesting stuff which make a good vacation place to visit that store.
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Jason Tyler
I can not too highly praise the owner for making my son feel as if his vacation knife purchase was very important and the only thing he had to do that day. He only made a 15 dollar sale but he earned my respect and a return customer. In a touristy area with lots of junk shops personal, friendly and genuine customer service makes the difference. Drop in and but something fun. I will be back every time I return to St. Augustine. Thank you bear mountain.
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Corey Geddings
The store owner recently came out of store harassing a disabled person that was on the other side of the plaza where is store is located. He did this twice within a 7 day period & its unacceptable to treat a disabled person the way he did. The Saint Augustine Police Department had been called twice within this 7 day period.
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Karina Hale
This is an amazing family. The owner makes my son feel like a million bucks in how he treats him! He has loyal customers in our family! Great customer service in a day that that is not considered as important as it once was!
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Corey Geddings
The store owner harasses some people & claims authority over property that he does not own to the point where the police had to be called twice within in 7 days time period because of this situation.
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Greg Wing
the owner and employees are very sweet and kind and awesome every time i go there i would definitely go back there for remote control vehicles or aircraft
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Joshua Achinger
Cool guy great staff. Lots to buy. Went pirate theme on my truck and bought a flag. Prices are incredible. Lots of high-end knives. As well as cheap ones.
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Kevin Sprayberry
Bought a D/A otf knife made by Atomic from this store, the knifes catch when retracting broke the same day. Best $130 Ive ever spent
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Robert Karlen
Fun inventory of many fantastic toys. Knives, drones, toy guns, pirate stuff, nerf stuff, plus lots of other fun things.
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Will Atkins
Great selection of knives from ultratech, benchmade, kershaw, etc. Prices were a little high but not ridiculous.
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Timothy James
One of my favorite little shops on St. Georges St. Unique gifts and fun toys. Owner is super nice too.
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Connie Bowersox
Very personable and helpful! My son bought a knife and I sent him back for three tasers for us girls!
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Lauren Bovard
The staff here is amazing, the selection is diverse and great quality.
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Powers Drift
Great store