South Miami Jewelers & Watch

Category:	Jeweler
Address:	7214 SW 57th Ave, South Miami, FL 33143, USA
Phone:	+1 305-667-1898
Site:	southmiamijewelers.net
Rating:	4.3
Working:	9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 10AM–4PM Closed

Location

Photos 100

Reviews 6

A Private User

I took my engagement ring to be repaired; a prong had broken off. They said they would "replace the basket", instead of just replacing one prong, which would provide a stronger setting, since a different prong had come off a few months ago (this jeweler did not service my ring when the first prong broke off) - this sounded good. What they failed to mention is that they would change the appearance of my ring. I was upset when I picked it up - the diamond sat up higher than in the original setting. So, they offered to lower the diamond back down for me and have me come back later that same day. When I did, it looked worse. Its not clear to me if they dropped the diamond down or not - the diamond still looks like it sits higher than the original setting, but there was what appeared to be whitish material (it honestly looked like glue) at the base - they said there were "hearts" at the base, that I couldnt even discern from what looked like a blob of glue at the base until I asked them why this blob was a different color than the rest of the ring. They took the ring back to "polish it up" (why wasnt this done before theyd given it to me? It looked terrible), at which point I could detect the "hearts" at the base of the ring. The "hearts" are tacky, although to be honest, you probably wouldnt notice them unless you got up close. But regardless, my ring looks different than it did when I dropped it off, which was not part of the deal. Geoffrey said to bring it back and they would pick out a new basket for it - not clear if they would fix it at no fee, or if I would have to pay for them to try again to get it back to what it looked like originally. No one apologized, and one person (older man - owner?) even turned around and walked away from me when I said my ring doesnt look like it used to. I found this extremely rude and disrespectful, and it seems to indicate they arent concerned about customer service.

Beverley Murdock

My husband and I always buy our jewelry at South Miami Jewelers. We know that well get excellent quality and kind, personal treatment. I love that were recognized as soon as we walk through the door! Weve been shopping here since 2006 and will continue to do so. Its definitely the place to go for us!

Kevin Britton

Great jeweler with years of experience. The owners are very polite and helpful with any questions you may have. The jewelry is great quality and comes in a very nice jewelry box so jewelry is presented at its best. If you stop by, you wont be disappointed.

Lauren Caso

I have given South Miami Jewelers my business several times for multiple reasons. They are always friendly and helpful, prices are reasonable, and they have exceeded my expectations as a customer every time.

A Private User

I am thinking of giving a souvenir to my wife and I happen to be in this store. their display of jewelries are very elegant, quality wise, and I know my wife will love it. Sure she did.

Sabine Kirchner-Kaplan

Excellent service and extremely helpful