Category: | Tattoo Shop |
Address: | 10014 University Blvd, Orlando, FL 32817, USA |
Phone: | +1 407-681-8300 |
Site: | dungeontattoos.com |
Rating: | 4.2 |
Working: | 11AM–9PM 11AM–9PM 11AM–9PM 11AM–10PM 11AM–10PM 12–10PM 12–7PM |
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Nita Gibson
I wish there was a zero for this place. If you buy something from here expect zero customer service. My daughter is in the hospital so I drove across town because another place recommended going here vs. the mall. I bought a glass belly ring retainer since she cannot have the metal jewelry in the hospital. A day later it broke in her stomach pretty much leaving shards of glass we had to pick out of her navel. I explained that to the guy who sold it to me and he pretty much looked at me and said well it is glass and glass is supposed to break. I am not giving away free things to every one who comes over and complains about something that should be common sense. Well first of all, I did not ask for anything free. I could barely finish what I was going to ask which was is there any better products that you may have here that wont almost kill my daughter. I would have liked to know ahead of time that the quality of the glass retainer was not very good. I would have liked to have not been met by a douche here at the counter, and I would like some level of caring that I was sold a piece of crap. I called Atomic down the street and they have the acrylic retainers for $5 which is still $3 cheaper than what they have here. I hope the poor attitude of the lowly man here reflects on their sales and this place is out of business very soon! NOT LOL!!!! In response to the owners feedback. I went back to your store because. I wanted to tell you what happened in hopes your would stop selling CRAP. They make glass pipes, glass cups, glass dildos etc. No one expects these things to break off inside them. I have the broken pieces if you would like them. I literally had to pick shards of glass off my daughter in her hospital bed. And that is the best you can come up with. As a consumer I can only assume this stuff is safe to begin with or else it would not be on the shelf. I trusted the word of mouth from another establishment. I drove across town twice to go to your place. I was not rude or disrespectful. You made me feel like I was a bother, unintelligent,and pretty much wasting your time. The reason you knew I was writing a bad review is because YOU KNOW YOU WERE DESERVING OF IT. If you are selling things in your establishment it would be nice if you could relay information in a polite manner to your customer at time of sale. If not you could even provide written care instructions. You were very rude in the store, and your comment is very rude. I purchased 2 new spacers, from Atomic. The person actually took time to tell me about the products. I paid FULL PRICE. Which was less than what you charge. I THINK IT IS GREAT THAT YOU WONDERFUL PEOPLE HAVE ALL THE TIME TO GO COMMENT ON NEGATIVE REVIEWS, BUT YOU NEVER TOLD ME ANY OF THIS IN PERSON. YOU REALLY??????? SAY GOOGLE ACRYLIC BUT YOU SELL IT. I WOULD HAVE LIKE TO HAVE BEEN INFORMED IS ALL. A QUICK HEADS UP ABOUT THE PRODUCTS. AS I SAID BOTH TIMES IT IS FOR MY DAUGHTER I HAVE NO BODY PIERCINGS. THEN YOU HAVE THE AUDACITY TO COME HERE AND INSULT ME, BUT WISH MY DAUGHTER WELL? YOU ARE VERY CONDESCENDING, MEAN, AND DISRESPECTFUL, FOR YOUR COMMENTS. THANKS FOR DEMONSTRATING YOUR LEVEL OF PROFESSIONALISM. For the honest consumers looking to use this review as education to the place you choose to do business. I recommend if you are going to buy the glass retainer they are selling take it in your hands and put a little pressure on it. See what happens next!
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Anna S
If I could leave 0 stars I would. Came here with someone wanting to purchase a new nose stud. As weve never used neometal studs before we asked to see the backing of one to see the length only to be argued with and told by the owner he wasnt going to walk into the room they keep them in (none were on display in the case) to show us what they looked like as he "didnt want to walk back and forth". Sorry but Im not going to purchase a $40 piece of jewelry before seeing what it looks like. Will NOT be back... Its a shame because they did have good quality jewelry and I wanted to purchase after confirming what the backing looked like... (Edited after lazy owner replied) I would just like to point out your mistake in your reply.. We first nicely asked you to show us the nose piercings you have available to purchase, we only were annoyed and stated we were leaving after you refused to show us the product after you snapped at us stating "Its not going to change". WHAT? its a completely different piece, not for an ear piercing but for nose, so obviously we would like to ensure the size is what we wanted. You state "What you showed us wasnt going to magically change" Yet you did NOT show us the piercing we were inquiring to purchase, only a COMPLETELY different one, so we did not decide to NOT believe you didnt have shorter options, we were basically told we need to purchase them in order to THEN see them. Yes, they are different from the ones you showed us. But thats ok, you wanted to lose an $80 purchase for your laziness for not wanting to walk 5 feet to the next room so we can actually see the size before we purchased it. Also if it is "protocol" to take all customers into the back room we would have then said ok, we will purchase this and go get it measured. We were not once told AFTER buying it we would then get it measured. You would think since we kept asking to see them in person you would have said that?? But you didnt? If you were honestly too lazy to even do that you could have told us to come back tomorrow nicely instead of snapping on us. But thats ok we found a NICER, cleaner store nearby. Recommend all stay away from this unprofessional shop. Also I love how the other person I came here with and had a bad experience with the rude owner refusing to walk to the back room to get the jewelry so we can see before we purchased it, but made it seem like he "refused us service" to her reply (Sable) That did not happen, after we asked him politely a few times to see the actual jewelry we wanted to purchase and him literally saying basically he wasnt going to waste his time to get it unless we bought it first, we then informed him (not rudely might I add) that we were leaving to look somewhere else with nicer employees. We did thank the nice younger girl working there and told her she was very helpful before leaving and that she did nothing wrong as WE LEFT by our own choice. Wow I cannot fathom how incredibly psychotic the owner is with him trying to lie like that. Good luck to this shop we informed everyone we know in the area to stay away. Also wanted to point out we came in about 45 minutes before they closed. Wasnt aware buying only a piece of jewelry would be such a hassle for your lazy self.
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Valerie Porter
I will never go to another shop for my next tattoos. Rick was my tattoo artist and not only did he do an incredible job with the tattoo, he was just a really nice person and you can tell he cares about his work. Originally I had called and asked to come in about 2 hours before the shop closed and they said that it was fine. Rick drew my tattoo up, and went on a smoke break which I joined him for. He ended up asking me if I could return the next day so he wouldnt have to rush the tattoo and do the best job possible, which I was fine with. I came back at noon the next day and met Patrick and Rick outside, at which point Rick asked me if I had eaten today. I had not and he asked if I wanted to go to Firehouse Subs first. So the three of us go get subs and Rick even offered to pay for my food. We ate our food, smoked a cigarette and then got to work on the tattoo. Rick was so nice and easy to talk to. My last artist barely spoke 2 sentences to me and made me feel like I was wasting his time. We took a smoke break before adding my color, which was nice because the area was starting to get pretty sensitive. In the end the tattoo came out looking amazing, It looks exactly like the picture I had given him. Rick is awesome about making suggestions about what could make the tattoo look better. The tattoo I got is pretty different than what I originally had planned on getting, but all of Ricks suggestions made it so much better than it would have been, had he just gone ahead and done what I asked for in the beginning. Overall, even though my experience was pretty unorthodox, it was memorable and I left extremely pleased with the whole thing. All of the people at Dungeon and Mystic are super friendly and happy to do whatever for you. I will definitely be returning to them in the near future.