Category: | Bicycle Store |
Address: | 655 Tamiami Trail N, Naples, FL 34102, USA |
Phone: | +1 239-262-8373 |
Site: | bikeroutenaples.com |
Rating: | 4.9 |
Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 12–4PM |
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Norbert MORIN
Jy suis allé dimanche le 5 février 2017 car, la veille, javais eu une crevaison. Latelier ouvre à 12h00 le dimanche. Je croyais que jaurais mon vélo réparé uniquement pour le lendemain. Wow! Que non! En arrivant, il y avait au moins trois employés à latelier. Je fus servi presque tout de suite, avec gentillesse. Vingt minutes plus tard, je ressortais de Bike Route avec mon vélo, chambre à air changé (~25$). Jai laissé sécouler une dizaine de jours avant décrire cet avis pour savoir si tout était correct avec mon vélo. Aucun problème! Ce sont des gars fort compétents et gentils. Thanks a lot, guys! Youre the best!
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Ray Jensen
We visited 3 bicycle shops in the Naples area looking to buy 2 new bicycles. We were amazed at how poor the first 2 were. One....was more like a small, dingy rental shop with used , dirty bikes for sale. The other, a fairly new shop, was spacious, but not very well stocked. Seemed like they only liked to stock specific types of bicycles, but not much variety. We were going to call it a day, but decided to check out The BIke Route on the way bsck home. WOW....WHAT A DIFFERENCE! CLEAN, UNBELIEVABLE SHOWROOM FULL OF STOCK...with every possible item well labeled and well stocked. AND RACKS OF BICYCLES....ALL SIZES and ALL OF THE BRANDS that they carry......IN STOCK! 3 TIERS HIGH! The Service Department.....was SPOTLESS. GREAT , HELPFUL STAFF as well. We bought the bikes from them! And we went back to purchase a double bike rack from them a few days later.....that they also had a great selection of. This is a REALLY GREAT bicycle shop. Dont waste your time going anywhere else. You will be disappointed.
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Roger Snead
Not a bike enthusiast, so I am not a regular customer, but they sure treated me like I was a VIP. I went in to buy a $10 specialty tool to fix my bike. I started asking the mechanic how I should repair it, and he just took over and did the 10 minute job at no charge, and charged me a very reasonable price for the specialty tool as well. Even though it was only a 10 minute job, it would have taken me a lot longer and I might have had trouble with it, and very well could have made it worse. Do yourself a big favor and visit this beautiful store with outstanding Customer Service. I did not even buy my bike from them and they knew that, but sure treated me like I had bought the most expensive bike in the shop. A real pleasure to do business with. Thank you so much Bike Route!
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Brad Ziegler
I have been going to the Bike Route in Naples for years.... from new bikes, accessories, or repairs... these are my guys. Benjamin in the repair department is always busy, and never to busy to make you feel welcome and taken care of. The entire staff is knowledgeable and friendly... as a local business owner and resident of Naples for over 10 years... trust me... this is the place to go for all your biking needs. Recently I dropped off my bike for a quick tune up... they were slammed as usual... and I was amazed how they keep an upbeat friendly attitude under so much demand... keep up the good work guys, and see you next time I screw up my gears or brakes.
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Mitch Hare
We rented bikes on a recent visit and compared the various options in Naples. Really glad we found The Bike Route! Wow! More than reasonably priced and great service. They took time to set up each individual bike and provide helmets, baskets and locks for each one before we took off. Very friendly service. Nice well-stocked bike shop. A bonus - there are a couple of great food places within a couple of blocks if you need to schedule that into/before or after your ride. The only thing that might be an issue is it seems like they have a smallish stock of rental bikes and its first come first serve so maybe call ahead to see if there any available?
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Mason Messina
Me and my friend went in to the Bike Route to get a few simple parts put on a bmx bike. After they had the bike and all of the parts, to pass time me and my friend were walking around to check out the other bikes and as we were doing that the lady from the front desk was following us around making unnecessary adjustments to act like she wasnt watching us as if we were going to steal something, and this went on for about 25 minutes until i decided to take my bike back and leave the store. With the parts that were to be put on it they said it would take 3 days to complete something that wouldnt take more than 10 minutes.
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Chris Boland
I have bought numerous bikes and accessories here over the years. The last bikes that we bought were fairly high end ( for us) mountain bikes. The staff was incredibly helpful and spent a lot of time with us in choosing the bikes that would fit us best. We were measured for frames and we talked a lot about where and how we ride. We ended up getting 27.5 Giants with full suspension that we are just thrilled with. The difference in our riding enjoyment is amazing. Chris Boland Naples Outfitters Naples Kayak Company Everglades Kayak Company
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A Private User
Excellent knowledge and service!! Based on reviews, I passed many bike stores before choosing The Bike Route. They are very knowledgeable and they understand customer service. They actually made the effort to correctly re-align my rear derailleur and replace a kinked cable. Other shops simply did not fix the problem but charged me anyway. And, they only fixed what was wrong resulting in a cost that was very reasonable. What more could you ask for? Ben is a true asset to that shop.
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Tom Matthews
I went in and met with Josh. - told him I was on a fact finding trip and would not be buying right now. 45 minutes later I walked out the door with a great education. He was informative, friendly and patient. I love any business where the goal is to deliver a great product and the money will follow. I would recommend these guys to anyone and everyone.
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Justin Ruzicka
I drive out of my way from Fort Myers to Naples, just to get my Cannondale Scalpel fixed. The crew at the Bike Route in Naples are: kind, great business sense, and oddly enough believe in quality customer service....What a concept for the bike industry. They are as organized and efficient as a shop can get. WAY TO GO. Thank you!
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Sarah Hitch
Thank you, all at BIKE ROUTE. I was ready to not believe the great reviews. But I stand very much corrected. My bike is my primary transport and when I broke my chain on Jan. 1, I was. Lost! But after waiting a wee bit my chain was mended and my new lights put on. Nae buther!! Thanks sooo much!
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Lynn Griebahn
These guys are very professional and good. I drive from Marco Island.for service even though we have a bike shop on Marco Island. The Marco Island bike shop guy is inept and cant even fix a flat tire, plus he is a mean person. I love The Bike Route!!!!!!!!!!!!!!!!!!