Publix Super Market at Southgate Shopping Center
| Category: | Supermarket |
| Address: | 2515 Florida Ave S, Lakeland, FL 33803, USA |
| Phone: | +1 863-683-9860 |
| Site: | publix.com |
| Rating: | 4.4 |
| Working: | 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM |
Location
Photos 89
Reviews 36
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Ally Larese
I usually love going publix as Im usually greeted with a smile and welcoming staff. However, lately my experience has been quite the opposite at this southgate publix. Today was the cherry on top of the bad service.. I went to have a sub made at the deli and the sub maker, named Shirley was just terrible. I asked how her day was, she grunted and rolled her eyes. Then as she silently made my sub, I asked her not to toast my sub and she said very rudely that she would have to charge me extra for not toasting the sub. I apologized trying not to make eye contact and she threw my sub in the oven. Then I asked her to put things on the sub... you know... lettuce, tomato, etc. No way... she said again very rudely, that will be extra. Ive never experienced such bad service. And I will go to other publix delis from now on as I do not enjoy being treated that way by people.
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Roberto Leider
Store service has improved. The cashiers at this store used to be terribly rude. The service has improved tremendously in the past year. The prices are still expensive, but since I buy everything at Aldi excepting a couple produce items at this Publix, is it ok. Good product assortment. This was my previous review: I hate giving a bad review, but this Publix seems to have very rude cashiers. Last time my cashier was too busy arguing about his schedule to say hi, and the previous time the bagger and the cashier were talking politics.... I try to avoid this store like plague, despite the fact their produce section is always fresh and well stocked.
DE
Dee Howard
I shopped after having had minor surgery for skin cancer so I needed waterproof bandage material. There was a young lady stocking that section who was very helpful in helping me make my decision on the best product for my needs. I wish I had gotten her name. I used so much that I returned again today and she got me more of it today.
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Neal Steiger
Publix employees are the most friendly and caring; theres no other supermarket even close in its consistency of customer service. Employees offer to help take your groceries to your car, even in the pouring rain, and they refuse to accept a gratuity (although Ive heard that if you keep insisting, they are allowed to give in).
MI
Michelle Czelusniak
I just love Publix! I know that they may not be the cheapest option in town but I always leave Publix in a happy, calm state. Unlike the feeling I get leaving Walmart: stressed out, homicidal, and depressed. So yeah, Ill pay a few bucks more to shop at a place that has excellent customer service and just a general good vibe!
DA
David Haynes
publix is the rudist nastiest place on the planet. Does not care about its customers and allows its employees to treat customers whichever way they see fit. Will be taking mine and my family and freinds business where it is appreciated.
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Liza aleman
Natalie in Bakery always goes the extra mile to help me find what I need and if what available is not exactly the one I need she makes it for me. Now thats service with a smile! Its always a pleasure to shop at my Publix.
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Jeff Brooks
Friendly staff is the key to success. The product is neat, the floors are tidy. The produce is plentiful and organic options are limited but sufficient. Close to home and nothing is hard to reach. A good mix.
DA
David Kaplan
Very good location. Historic with cool architecture. Staff is friendly with good selection of greenwise products.
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Trexlis
Publix, where shopping is a pleasure. hahaha Hahaha HAHAHA . . . All lies! But the store and people are good.
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Christina Johnson
They where very helpful but still need to double order products that are on sale so they dont run short
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Gustavo Duluc
The Publix flagship! Best Publix service, same product selection, smaller footprint. Very friendly!!
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J Cooper
Its always a pleasure when shopping here. All of the staff is polite and friendly to the customers.
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Lori Cumberledge
Publix..where shopping is always a pleasure. Fantastic customer service and terrific sales!
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Walter Willaford
Publix has it over every grocery store, with the exception of Wegmans from Rochester NY.
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Josie Womble
Southgate is my favorite Publix. Helpful, friendly, and courteous. Love to shop here!
PE
Peter Siebold
Great place always clean everything is easy to find and the people are always nice.
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Sarah Langevin-Gaspar
They were able to custom decorate a cake in 1.5 hrs. Pretty awesome. :)
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oscar hernandez
It was simple and I had any extremely amazing cashier named Morgan.
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Christie Delgado
Very good customer service, very clean store and fresh produce
JO
John Aurand
I have shopped here for 13 years its a great place to shop.
JU
judyk1953
This store is always very clean and the staff is wonderful.
DA
David Clark
Deli was extremely slow. Took customers out of order.
AM
Amber Guadalupe
The workers are so rude and prices are too high.
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Tommy Fraustro
Publix is the best grocery store anywhere!!
JU
Justin Fortin
As usual, excellent Publix service.
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pam neth
Its what other stores strive to be!
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Susan Klingensmith
Love this place. Awesome people.
MI
Micheal Harris
Its Publix. Nothing more needed.
HA
Harout Keshishian
Horrible customer service a joke
PA
PAUL HATFIELD
Publix is always the best.
MA
Mac PolkCO
Its a clean grocery store
DA
Dave Fry
Love shopping at Publix
TY
Ty Chris Stinnett
Best Publix in Lakeland
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Benjamin Peterson
Always my favorite!
CH
Chace Vaughn
Wonderful store
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