Category: | Florist |
Address: | 3837 Southside Blvd #10, Jacksonville, FL 32216, USA |
Phone: | +1 904-641-9708 |
Site: | deerwoodflorist.com |
Rating: | 3.3 |
Working: | Closed 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–2PM Closed |
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Brooke Page Tucker
Wost Florist ever!! My husband ordered me flowers a month in advance for Valentines Day and they never showed up!!! The florist called my house around 8 p.m. to say there was a problem. My husband had called the florist all day to tell them he would come pick up the flowers if they could not deliver them on time. They turned their phone off and their voice mail was full. They told him on the phone they would upgrade my flowers and deliver them the next day first thing in the morning. They showed up around 3:45 p.m. and they were horrible. They were half dead and very ugly. Worst customer service ever! They didnt even seem to care that my flowers did not show up on Valentintes day !! DO NOT USE THEM!!!
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Jessie Zamora
We ordered a Premium Arrangement to be delivered to my mom my parents 32nd Wedding Anniversary. What was delivered was totally not worth $65 and since we live near the shop we went up there and the customer service just said that they would fix it, we barely got an apology and they didnt seem to care that it was their fault just said "Oh, I must of missed the premium part." Even the "fixed" arrangement was awful compared to the picture we picked from. Well never order from them again. I picked them specifically because they are a locally owned business and in my neighborhood. Next time well just go Kuhn and pay a little more.
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Debra Ford
I own Debbies Dance Company and have been using Deerwood Florists for the past 10 years and will again this year. They do an outstanding job. Only once have I had an order wrong and the professional and courteous staff resolved it in minutes and it was taken care of. With large orders of flowers on Recital day, you always worry but the flowers are beautiful and delivered on time. I have had bad florists in the past and will never deal with anyone else. I recommend all other Dance Studios to order their flowers from Deerwood Florist, you will never be disappointed again!!
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Krickett Simonton
I cant even begin to tell you how Bert at Deerwood Florist impacted the most important day of my life. He went above and beyond to create the most amazing magical wedding for us. From the ceremony to the reception and all of the little details he took on personally based on conversations we had about what my vision was. He made it all come to life and it was even bigger and better than I could have ever imagined! Out of my amazing experience working with Bert I also gained a precious friendship. He is awesome and has a true talent for his craft!
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Dan Copeland
I ordered roses a well in advance of Valentines Day 2017 for delivery 2 miles or so away from their location. Nothing arrived on V-day. My wife arrived at work the next day inquiring if anyone had the delivery and a coworker stated that the delivery guy had just dropped off the roses - a day late. Apparently he offered up a meek apology to the coworker and was on his way. As the paying customer, I never received an apology nor any effort at rectifying the situation. If you need flowers delivered on time Id strongly recommend that you look elsewhere.
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John White
I ordered an arrangement off their web site. What arrived had little resemblance to what I ordered. I called them and they nicely agreed to replace it the following day. What came was even worse than the first day. When confronted with the obvious difference between the advertised arrangement and the delivered one, my daughter was informed that "our catalog doesnt match the pictures on our web site" ?!?!?! They were nice about it and agreed to refund my money, but it sure seems like false advertising and they more or less acknowledged that.
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jayne pickering
DO NOT WASTE YOUR MONEY!! I ordered a floral arrangement for my Mother for her Christmas table, it looked nothing like to picture online. I originally thought they had sent the wrong arrangement so I called. I spoke to the owner, he was extremely rude, then he said I received the arrangement that I had paid for and there was nothing he could or would do for me. This is the first time in 25 years that my Mother did not have a fresh cut floral arrangement for her Christmas table.
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A Private User
I ordered flowers from Deerwood Florist and was very disappointed. I asked for a Red Gerbera Daisy arraingement and when I came to pick them up they were Pink and White. They said didnt have any red in stock that day and didnt bother to call me and ask if this was ok. I paid close to $60 for this arrangement and it was the same amount of flowers I have received from other local florists that charge $30-40. I would highly recommend using a different florist.
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Patrick Trim
I have a hard time giving any rating to this florist. My wife had to spend valentines day alone because of an illness in the family. I called Deerwood Florists two days in advance asking for a flower and balloon delivery. Not only did they not show up, but they charged my account. What ineptness and a complete disregard for their customers. No call, no follow-up; nothing. Please stay away from this florist if you value reliability.
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Eric Schweigert
Deerwood Florist worked out great. While hesitant to go after reading the reviews, I live in SS and needed flowers the day before Valentines. They were fully staffed, had many bouquets to choose from, and the customers in the store all seemed happy with the accuracy, and quality of their orders. The lilies opened up and looked/smelled amazing, I went back 2 weeks later for more because we enjoyed them very much.
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Billie Theed
I am the office manager for a local business and I order flowers for various reasons throughout the year. After years of substandard flower arrangements, I stumbled on this little gem. I have never been disapointed by any arrangement I have ever ordered from them and there have been many. I am happy to have finally found a flower company that meets my expectations.
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shannon lewis
Deerwood florist is the only florist I use. Whether it be my own wedding, my friends weddings or a last minute arrangement for a funeral they are always able to help and exceed my expectations every time. Their quality of work far exceeds the prices they have. I would highly recommend this florist for anything you may need.
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Tim Nunez
I needed a local florist to quickly deliver an arrangement to a dear, old friend on her 95th birthday. I had waited until the last minute. Deerwood took my order at 2pm and had it delivered by 4pm. It was so much nicer and easier to deal with a local florist than going through some 1-800 or online service.
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Christina Traywick
My boyfriend ordered me a beautiful bouquet and less than 3 days later the roses were wilted. He went in person with the areangement and the lady at the location argued with him and didnt let him explain the issue. Non-existent customer service. Needless to say, we will not be back.
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Roy
The flowers I ordered for my wife lasted over 10 days. They done an amazing job on them, very beautiful and the thorns were removed from the roses making it very comfortable for disposal when the time came. Price was very good, although delivery charges are pretty high.
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southsidesancho
Once I called for information about certain packages I saw on their website. The man simply answered the phone and after my request he yelled at me and hung up. I was planning my wedding and hoping to get flowers from them, but unfortunately they just lost a customer.