AT&T Authorized Retailer

Reviews 3

UR

Uriel Elizalde

I gotten several phones from this place but never again. The associate (who I will not name) that "attempted" to help my mom seemed really annoyed by my mom who went there with the hopes to activate a new account and only to later find out she required a hefty deposit so she declined. Mind you all this happened before they advised her of her deposit amount and the phone was already connected thru ATT but after she declined everything went downhill. What we tried to do was rescue my moms phone number because in the midst of trying to activate an account for her they tried to switch her number form MetroPCS to ATT the rep here advised to go to Metro and connect her old phone again. Metro said they couldnt so we went back to them only to get attitude and kept repeating well Metro didnt want to help. I said "mom" lets just include you into my account and we went to the ATT store in FL.City which Chantal was EXTREMELY helpful and had patience with us and in the end we reversed my moms opened account and cancelled it something this one couldnt do. And the associate here was 100% the other Corporate store couldnt help us but guess what THEY DID. My mom is now happy with her new IPhone 7Plus and her original number. Just go else because the young girls here and no as knowledgeable as the Corporate store. And what really pissed me off was that the other associates said "but what about restock fees and the loss." They care about sales and not you!!

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Arturo Martinez

Great place with awesome customer service. These people actually care and go out of their way to help you. If you ever need help with AT&T, this is the place to go

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stephanie vainberg

Love this store