Modern Miami Furniture

Category:	Furniture Store
Address:	2050 SW 30th Ave, Hallandale Beach, FL 33009, USA
Phone:	+1 754-300-3880
Site:	modernmiami.com
Rating:	3.1
Working:	10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 11AM–5PM

Location

Photos 100

Reviews 4

Kevon Narine

If I could have given "Mediocre Miami" no stars, I would have. Wished I saw all of these reviews before I bought anything from this atrocious place. As one reviewer said, the furniture looks modern and snazzy at the showroom, but what you get, when you get it, is the worst craftsmanship ever. The reason I said, when you get it, is because they LIE when you go to purchase. I ordered a sofa in November of 2013, that was supposed to be IN stock, as I was moving into an apartment in December of 2013. I was ensured on multiple times during my purchase, that I would receive it way before that moving date. Needless to say, I was so embarrassed to have guests over, because there was nothing for them to sit on until March of 2014. Absolutely unacceptable! Modern Miami my foot! More like backyard garbage! Oh and of course when you call and you are obviously irate, they get more upset than you do. Forget about wanting to talk to the person you dealt with who gave you absolute assurance of timely arrival. They are "never there." So I received this sofa March 2014 and of course when I do get it, its so poorly made. I should known given the bad start I had with this company. So, if you paid $1800 cash for a sofa (I spent $4000 there), you would expect some degree of nicety/class/craftsmanship. Of course, I wasnt expecting Italian leather but money paid for something is still money paid, especially when you are assured of quality and everything looks so wonderfully done in the showroom. Anyway, so I decided to "battle" (yes battle as they are very rude/crass) with them again over this. I couldnt return the sofa as I live outside of the United States, so I was given back half of the money for the sofa. I would have said nice of them, but fast forward to 2015. Not even a full two years later and Im embarrassed again to have people over to my place as the sofa started to peel. Really badly!!!!!! So much so, theres black pieces of fabric (supposed to be bonded leather) all over the ground where the sofa sits. I wish I can upload pictures on here. I have to lay a blanket over so that no one will see the cheap, disgusting sofa. Modern Miami was the worst decision I ever made. I wish I never went to them and I really hope I can save other people from making the same bad decision i made. Dont be fooled by the snazzy showroom. All that glitters isnt gold. Clearly. Now Im stuck having to spend money to redo the entire sofa. However, as it may cost more to redo than to purchase another set altogether, I think I may just throw it out or give it to someone less fortunate. Even though, I wouldnt wish that atrocity on them. Modern Miami, you are a waste of time and hard earned money, you are no better than the average robber on the road. The only difference is that people dont know they are being robbed until after. At least, the one on the road has the decency to let the person know they are being robbed. Thief with a smile...initially... Is what you are. I will never purchase anything from you again, not even a cup. You arent worth it to give $25,000 of my currency again and I hope other people learn. Read the reviews people. Save yourself the hassle and trouble of this place.

Dee

I ordered bedroom furniture on 12/28. Never received any type of invoice other than the PayPal transaction email. Called customer service around 1/6 to get status and they had no record of the purchase. My info was taken down for someone from corporate to call me back. I never got a call, but I received an email on 1/12 stating that my order was received and that the furniture would not be available until 2/1. I was ok with that. I still do not receive an invoice. The PayPal transaction had expired. I sent another email asking status. I was told since I did not respond, they did not order. I didnt understand why considering that the PayPal transaction was still pending at the time I received the reply on 1/12. So i was asked if I wanted to the furniture, I said yes. The C said they would send the invoice via paypal. I sent another email a week later asking for status. I was told that an invoice was sent but I did not respond. I never received any communication that an invoice was pending. It was a lie. I then asked again for them to send the invoice as well as a follow up email to confirm that an invoice was sent. These people never responded even after me sending even another status request email. The items I intended to purchase totaled over 2500(2 nightstands, dresser, and chest of drawers) Not a lot of money, but you would think these individuals would at least make the easy sell. Customer service and good business acumen is a foreign concept for this company. I will take my money St. Elsewhere.

J Conrad

DO NOT BUY FURNITURE FROM MODERN MIAMI FURNITURE. IF YOU DO YOU WILL SURELY REGRET IT. The furniture looks modern and sharp in the showroom and is priced well when discounted. But when its delivered it arrives later than promised, damaged and assembled with extremely poor craftsmanship. I recently purchased 2 pieces. We paid $99 extra for white glove delivery service What a joke. They arrived late (at least a week late) and left the furniture in a box on the floor un-assembled. When we un-boxed it we found the table glass scratched beyond repair and the glass dismounted from the frame. The second piece of furniture was a chest/dresser, that was also damaged with a dent/scratch in the lacquer and another dent on the top of the chest. We notified the company immediately and filed claims on their website. DO NOT ACCEPT DELIVERY OF MERCHANDISE IF YOU DISCOVER ANY DAMAGE. Its now over a month later and we are still awaiting refunds and replacements. I have since researched their company and they have dozens of BBB complaints on Modern Miami and L.A. Furniture Store and numerous negative reviews from other consumers that have identical situations. They too have been scammed or ripped off and lied to by Mayra & Jesper and Vadim (the Miami Salesman). Save yourself the trouble of being screwed, spend more $ elsewhere on better quality furniture or with a company that is reputable. Even Ikea is better build quality that Modern Miami and thats not saying much. They dont care about the consumer or their reputation.

Lida Borrero

On July 16, I visited the store and was impressed by the products and service. I selected the pieces I liked. I took into consideration that some products may take longer to order, so I chose a less complicated sofa. I was very clear with the sales person, that my furniture needed to be delivered by Aug 8. She assured me that there was enough time, and that my furniture would be delivered on time. My disappointment has increased since I left the store. No one bothered to communicate any status on the estimate of time of delivery. After several calls, the warehouse manager arranged a delivery of my furniture for the 9th of Aug. When I received my furniture the dining room table was reported broken, and to top it off my sofa was no where to be found. Apparently its on back order. Again, no one communicated this to me at any point. The warehouse manager (who always seams to get the back end of the deal) was helpful in giving me the truth. As for the sales associate, she has not bothered to contact me since the day she happily took the complete payment. At this point, Aug 13, I have an ugly loaner sofa, and a broken dining room table to work with until "the end of the month". I am extremely dissatisfied with this experience, I am ready to have them take this all back and go elsewhere. All I ever needed was the truth, and an exclusive furniture store to behave as such.