Category: | Motorcycle Dealer |
Address: | 17080 S Tamiami Trail, Fort Myers, FL 33908, USA |
Phone: | +1 239-481-8100 |
Site: | gcmotorcycles.com |
Rating: | 4.8 |
Working: | Closed 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–5PM Closed |
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Bob Waller
It is difficult to critique Gulf Coast Motorcycles without sounding like an advertisement. I have found that the best business experiences are a result of superior relationships. I have had nothing but superior relationship experiences with the stellar staff of Gulf Coast Motorcycles. My first visit was an instant positive experience with Jeff. His personality is warm and supportive. I had not been on a bike for many decades and felt welcome to the idea of a new adventure. For those of you whom do not have the advantage of being able to visit the store, let me tell you that your experience on line or over the phone will be the same. Jeff introduced me to the entire staff, making sure that I met Pete and Kevin in Service. Each person spent time with me and gave me a positive impression of their professionalism. Pete was the man as I was interested in a Triumph Bonneville. Pete not only services Triumphs but rides one himself and gave me all the inside information I needed to help me make my choice. Of course I came back with Susan and again she had the exact same impression of the staff. No pressure, just good people helping you come up with your solutions. As the Triumph became mine Jeremy made sure that we were fitted with quality safety equipment to ensure not only our safety but also our comfort. Jeremy continues to always be there with helpful hint and expert advice on additional equipment. Of course I can’t forget to mention Theresa who helped put together all the paperwork and even with my nerves on edge, maintained her humor and kindness to help me get through it all. Whether in person, on-line, or over the phone, know that your experience will be a positive superior relationship with everyone at Gulf Coast Motorcycles. Bob Waller
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Mike Christopher
A truly great buying experience! Bottom line up front: I got a great bike for a great price, and these fine folks made it worth traveling half way across the country to get it. I live in Colorado and saw the (used) K1600GTL that Id been looking for, on-line and contacted the dealership. I received a prompt reply on the weekend. This being my first BMW, I had lots of questions and being a cross country purchase it added to the complexity. Webb, Theresa, Jeremy and the folks there took great care of me, helping me work through all the details, answering the myriad of questions I had. I flew out there to test ride/purchase the bike. They made it possible to ride it for the weekend before returning home. Everything was ready so I could ride it out (including the Temp Plate), enjoy the bike for the weekend and return it for shipping to my home. When I returned the bike for shipping we discovered the aftermarket windshield is too tall for the truck, and had to be removed, " no problem well remove it and ship it to your home," was the answer I received. I was apprehensive coming into this deal, hoping for the best and preparing for the worst but with great expectations. I left with a big smile. Thank you for the great service!
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Jim B
Use Caution!! I have purchased three BMW bikes from them, and wont go back!! One of the 2016 BMWs purchased was delivered with only one key fob, so the owner assured me he would provide the 2nd key if/when I asked for it. Well this commitment was not honored by the owner a few months later, so I had to pay full retail, and he now claims hes not going to honor his commitment with my having to purchase the key fob at full price, due to my buying BMW bike number four from another dealer in Orlando (which actually saved me $2,000 off his quote). Guys in the service department are great, and while I will miss taking my bike(s) in to them for service, Id prefer to make the ride/drive to the Orlando BMW dealership, knowing they havent made commitments that werent followed thru on like the owner of Gulf Coast Motorcycles has done. I thought this business was a honest family run business with honor and integrity, yet when it came down to honoring a prior commitment made at the delivery of bike #2 purchase, they flat out left me in the lurch. If you trust whats being promised during the sale by this business owner, theres a good chance youre probably going to get screwed after the sale. Use Caution!!
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Desmo Dromic
Ken Brown here! The folks at Gulf Coast Motorcycles are excellent! They went to lengths that were such a pleasant surprise to me and my family. I first learned of GCM by watching Webbs informative videos on YouTube. I then made a phone call to GCM. Any business can make a video but to actually support their claims of both great sales and service is rare these days. I purchased two of the bikes of my dreams in rapid succession because GCM priced them right and genuinely wanted to see me happy. They are themselves a well oiled machine, with passion and professionalism thrown in to complete this mix of mega shop and friendly hometown manner. Ed, Jeff, Theresa and Webb are a formidable team that demonstrate no one has to be worn down in the process of buying a beautiful motorcycle. This place should be your destination if you like motorsports. They will even ship bikes. The key here is that they will provide the same knowledgeable, friendly and professional service whether the sale is in person or the machine is shipped. Ive done both! I cannot say enough when it comes to GCM.
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Steven Lamp
This review was made a while ago.. Since then.. My bike had some trolling repetitive issues. Gulfcoast did everything they could do to help my situation.. Right down to it I had a lemon of a bike.. Gulfcoast made it all better and now I am in a 2014 bike and very happy.. It took lost of work, correspondence and patience but Ed made it happen, by no means was it free, but fair.. I purchased my BMW GTL 1600 from this dealer here in Ft Myers. When it came down to needing some warrantee work done on my bike they were in the weeds with another brands extensive recall. The prognosis originally of me getting my bike in there any time soon was bleak. I was bummed... Miraculously They called me and I got an appointment to have the work done in a time that would meet my schedule to make sure I made a ride I was looking to go on.. They had the work done when they said it would be, bike runs perfect. Big help. Great inventory of bikes such as Ducati, Triumph and BMW. Everyone is super friendly.
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Marius E
Originally, I started my relationship with GCM buying all safety gear; helmets, gloves, boots, jackets and pants. They have top of the line products with motorcycle safety the number one priority. They were always personable and knowledgeable. Jeremy always steers me in the right direction getting the proper motorcycle products. Then I purchased a motorcycle from them. There was no pressure, out the door price with no hidden charges, good financing and excellent customer service. Ed and Jeff Gallo stood behind their products and helped me when needed. Their service department is excellent. Pete and Kevin keep my bikes running in top condition. The entire experience has been a pleasure. I will continue purchasing my future motorcycles from GCM. Ed Cahill and Web are superb ambassadors for Triumph, Ducati and BMW. Now I know why they have repeat customers for life. Try them, it is a pleasurable experience that will keep you smiling every time you start your motorcycle!!!!!