South East Harley-Davidson

Category:	Harley-Davidson Dealer
Address:	23105 Aurora Rd, Bedford Heights, OH 44146, USA
Phone:	+1 440-439-5300
Site:	southeastharley.com
Rating:	4.2
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–8PM 9AM–5PM 11AM–4PM

Location

Photos 100

Reviews 14

LaMuntz Heard

Ive done business with this dealership several times and received good service until the last 2 visits. 1.) I tried to have the service dept press in bearings for my swing arm but the service guy told me that its 4:45pm and almost quitting time (amazing). When I mentioned could I drop it off and pick up the swing arm in the morning he was hesitant about doing that but which made me think he really does not care about taking care of every of customers. The very next morning the same guy called to state he could not do the job due to powder coat material was preventing the bearings from being installed. I returned the swing arm to the place that powder coated the swing arm and they installed the bearings in 20 mins. Go figure... 2.) Went to the very same dealership to order a parts catalog and was told 5-7 days on 4/30/13. When following up on 5/9/13 I was told that it takes 7-10 days for a catalog to be delivered and to call back on 5/10/13 and it should be delivered. I called today the 10th day and was told something different again- a new guy must have told you that it takes 10 days, in fact it takes up to 15 days the last employee I spoke with. I will say this, the last person I spoke with did track the package and said the catalog has not shipped from the factory yet and try back around the 15th. When this catalog arrives I promise myself that I would not return to this dealership again for anything and advise my fellow motorcyclists.

Magilla Gorilla

This place is a joke. The parts guys are just overpaid smartasses that have no people skills, nor do they ever have parts in stock- always 7-10 days for anything.Ths service department Is very unknowledgable and will never give any advice or even lend a screwdriver without charging you for it. Can never contact them, work is never done on time and theres always some lame excuse. Most recently, a tech broke a stud for exhaust in my motor and then charged me parts and labor for what he broke to be fixed-$350 or I couldnt get my bike back.Half the staff walks around eating lunch all day and the other half just wanders around and tries to look busy. Bike prices are ridiculous too. Save the trip and the headache-go elsewhere

Joel Verbeten

I walked into this place expecting the usual "let me sell you something" atmosphere that most HD stores have (I visit every HD store that I can). Very rarely do I get the "feel at home" thing from the staff and such. I felt like I should move to Ohio just to be a part of this family. I brought my two small children, boys, one and three, and they were treated as future Harley riding family members, most stores think theyre cute but get sick of theyre antics fairly quickly. Lets all remember, its a tendency to act out that defines the cage less nation. I will visit this location every time that I am traveling anywhere near Cleveland, OH.

bocfat

Like the motorcycles themselves many Harley Davidson Dealers are unique, in Dallas one dealer serves beer on tap for instance, Southeast Harley is unique in that they have a restaurant inside that looks like its outside, (was featured in an American Express commercial) complete with booths fabricated from real vintage cars where pretty good American cuisine is served . Shop and dine. Great selection, in fact very well stocked with bikes new and used and riding apparel. This place hosts many events as well and gets a large following thus the inventory and turnover allows attractive prices. Fun place for food and and shopping.

Craig Turpin

I recently rented a couple Harleys from here and was very impressed with the place yet again. Id gone there for lunch a dozen or so times but never thought to rent a bike once I had sold mine. They had a great selection of bikes, convenient hours to pick up and drop off and immaculate bikes to cruise Cleveland on. The helmets were beat up and clearly worn but that added some street cred when were were out cruisin. Great place with a huge selection of bikes for sale too. They also have the most impressive museum room of old Harleys.

Jake Dashnaw

When buying a vehicle or a Motorcycle: experience, knowledge and service are all so very important. These are essential in helping to make a decision to buy whats right for you. SouthEast Harley really delivers on all aspects and goes way above and beyond to deliver the best! If you want to buy a bike, thinking about purchasing one or if your just a fan - You need to visit this place!!! From top to bottom they really out did this place of business all the way around. You can thank me later. ; )

Jill Baran

Love this dealership!! Truly unique, one of a kind store. Staff is friendly and knowledgeable. It has a diner in it! Which other dealership has a place where you can get great food and shop for everything you want? They carry almost anything you are looking for, from the bikes, parts, clothing, and service. You will not be disappointed, also dealership has a lot nostalgia in there from the owner who was a true Cleveland legend being one the best racers in the states!

Ken Tuki

I love this place! This is what a Harley-Davidson shop should be. Tons of stuff to look at, a very friendly staff that doesnt seem to change (they have to be happy if they stay there), and a real good burger joint right inside. The guys in Parts and Service are way knowledgeable and always seem to have the parts that I need. Now they even have a restaurant down the street, too. I strongly recommend that you check them out.

Rj Golliher

If there were ten stars, Id give it ten stars! Love this place and I enjoy making trips here for my needs. Service department is really knowledgeable and the parts department helped out with the accessories that I wanted for my bike. Talk to Frank in parts and hell set your bike up. Awesome place, cant wait to go back soon

Rob Yablind

How cool can a bike shop be with the mayor of Beachwood, Ohio eating there daily with the fire and police? This dealership is part of a Federal Probe about four bikes being sold in Beachwood, Ohio, to the city in a crooked deal. Stay clear unless you want federal or local police attention.

Christopher Meyers

Amazing dealership, unlike all of the "big box" stores that are flooding the country. Its certainly one of a kind. So much to look at, awesome staff to interact with, diner is amazing. Make this your dealership if youre in the Northeast Ohio area. You will not be disappointed.

Roger East

The best Harley store I have been to in Cleveland area. I needed a solo tour PAK mount and they had it in stock. The only shop around that had it. The restaurant was a nice touch also. Very clean and friend store. Wiil definitely come back.

Diane Sterle

Great experience visiting southeast Harley, met one of the sales team at the bike show, then met him at the dealer and I bought a bike. Steve Zak is great. No pressure at all. I will definitely be back there for all my Harley stuff.

Chuck Skidmore

Great experience with the entire sales staff buying my first Harley here 3 years ago. From the diner to special events like Ferrari night, Southeast is more of a destination, unlike the "plastic" feel of newer dealers. Fantastic!