Kay Jewelers Outlet

Category:	Jewelry Store
Address:	1100 Cornerstone Blvd #945, Daytona Beach, FL 32117, USA
Phone:	+1 386-274-1988
Site:	stores.kayoutlet.com
Rating:	4.3

Location

Photos 10

Reviews 6

Tanya H

This store has been the worst experience I have ever had with customer service!!!! I have bought everything from this company and everything I have on me today is a Kays product! To be treated so badly by Lisa is just unacceptable. Anything I ask or said to her she gave me the nastiest look. She wouldnt even make conversation with me when I was trying to talk about the problems Ive had with some of the products. Im not sure if she knows this but to be in that kind of position you actually have to be nice to customers and talk to them. A smile would not hurt either! After the last nasty look I received from her I told my husband lets just leave. Of course she did not care but when I went back in to get her business card so that way customer service for Kays will know what kind of sales rep they have at there store her and the other girl were actually talking about me!!! This is just nutts! I have never been treated like this and I will never step back in such a horrible store again! FYI if you need anything Zales right across has great customer service!

Fitness Motivation

I went to pick up my EverUs ring that I have been waiting for months. I assumed their would be a difference in price since the one I ordered was cheaper. I explained it to Hope who was amazing and she thought maybe so too but I had to run everything in the system. The manager who I previously worked with John was amazing but he was not there today so I got stuck with Erin. I felt Erin was rude and not understanding anything I was saying. I got highly annoyed with her as soon as she kept saying she dont understand me or what I am saying. I was speaking proper English and showing her my point. I think if she would have shown me the computer and the discounts as Hope suggested then maybe I would have understand her point as well in regards to the missing discount. Honestly that store is a mess and without Hope and John they probably loose customers because they keep that place going with their smile and personality. I wouldnt go back to purchase from them ever. Ill go to St. Augustine instead.

Amy Hester

My family and I went to this store yesterday because my engagement and wedding rings had became too right and my ring finger had swollen up quite a bit, and was very irritated. All of the staff there was great and also concerned about my well being. John was able to cut the rings off while another associate offered to get me a cup of ice in order to soak my finger in afterwards. Once that was taken care, I decided to take a look at some replacement bands and John was able to recommend some very nice, yet inexpensive ones. I felt absolutely no pressure to buy during the entire experience. Also, while I was having my rings cut off, the rest of the staff was kind enough to give some balloons to my young boys. The whole experience had left me and my family customers for life. Thank you, Kay!

David Correa

Was there a couple weeks ago with John,Sarah and Hopethey were all great. Everyone was very hospitable and genuine. I live almost 2 hours away and will always go there.The team there is honest and very helpful, no rush at all. Amazing experience.

Jay Garcia

By far the best Kays store I have been to. Lovely ladies working in there. They are so sweet and genuinely care about the customers happiness over just making a sale. Thank you so much for helping me find my dream ring in my budget.

Danielle Young

Hope is the person to help you! Great service twice now from her.